Security Analyst I

As a Security Analyst I at ConnectWise, you will play a crucial role in safeguarding client data sources from security threats and breaches. Your responsibilities will include: - Providing support to the Security Services team with meticulous attention to detail. - Researching, analyzing, and documenting findings related to security incidents. - Assisting in the analysis of events from various cybersecurity systems. - Monitoring for breaches, suspicious activities, and malicious behavior. - Collaborating with colleagues to understand processes and deliverables. - Adhering to relevant security policies, procedures, and standards. - Prioritizing customer satisfaction and aiding in partner communications and escalations. - Following escalation procedures for interfacing with other SOC teams. In order to excel in this role, you should possess the following knowledge, skills, and abilities: - Ability to work independently with close supervision. - Broad theoretical knowledge of the relevant work area. - Flexibility to adapt to new technologies and processes. - Strong verbal and written communication skills. - General IT knowledge and troubleshooting abilities. - Capacity to thrive in a fast-paced environment with patience. - Excellent organizational and multitasking skills. Qualifications and Experience: - Bachelor's degree in a related field or equivalent business experience. - 1+ years of relevant work experience. - Preferred certifications: Network+, Linux+, Security+, CySA+, or similar. Working Conditions: - Hybrid work model (Three days a week in the office). - Shift work required, including 24/7 availability. Please note that the above description summarizes the key responsibilities and qualifications for the Security Analyst I role at ConnectWise. If you are passionate about cybersecurity, possess the necessary skills, and thrive in a dynamic environment, we invite you to consider this opportunity to make a difference at ConnectWise.,