Security Analyst I

General Summary:

The Security Analyst I is responsible for performing necessary operational activities, including reviewing alerts and monitoring client data sources for security-related threats and breaches. This role works in partnership with the Security Services team to stay current on threats, vulnerabilities, and exploits across the industry.

Essential Duties & Responsibilities:

• Provides support to the Security Services team, with a high attention to detail
• Researches, analyzes, and documents findings
• Assists with the analysis of events generated from IDS, log-based alerts, SIEM alerting, and endpoint detection tools
• Monitors multiple cybersecurity systems for breaches, suspicious, or malicious activity
• Assists with SIEM rule modification, notification pathways, and other system configuration management
• Analyzes process workflows and identifies problems
• Works with colleagues to understand processes and deliverables across the organization
• Adheres to relevant policies, procedures, standards, and security practices
• Delivers and prioritizes customers satisfaction
• Aids and facilitates partner communications, resolutions, and escalations
• Follows escalation procedures for interfacing with other SOC teams

Knowledge, Skills, and/or Abilities Required:

• Ability to work independently on projects and processes with close supervision
• Broad theoretical knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business and partner requirements
• Strong and professional verbal and written communication skills
• Knowledge of general IT concepts and systems troubleshooting
• Ability to work in a fast-paced, dynamic environment with a high level of patience
• Excellent organizational skills
• Ability to manage, prioritize, and multitask

Educational/Vocational/Previous Experience Recommendations:

• Bachelors degree in a related field or equivalent business experience
• 1+ years of relevant experience
• Preferred: Network+, Linux+, Security+, CySA+ or other related certifications

Working Conditions:

• Hybrid (Thrice a week from the office)
• Shift 24/7