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SDO Authorizer - Branch Banking - Branch Banking

SDO Authorizer - Branch Banking - Branch Banking

Kotak Life Insurance

2 - 7 years

2 - 4 Lacs

Mumbai

Posted:19 hours ago| Platform:

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Skills Required

customer service banking operations branch banking operations cross selling branch operations sap security cash handling sod sales retail branch banking authorization relationship management neft sap grc portfolio management rtgs branch banking

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Work from Office

Job Type

Full Time

Job Description

About The Role SERVICE DELIVERY OFFICER (SDO) KRAs: Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for NTB customer and cross sell. The SDO will act as a backup to the SO. Non-transaction related servicing at the Branch Audit,Reconciliation of Branch Accounts Customer query resolution Should have a desire to know and understand financial terminology Cross selling of financial products Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. EXPERIENCE, QUALIFICATIONS & QUALITIES: Atleast 3 years in branch banking operations. Post-graduate or graduate with appropriate experience. Primary motivation customer service through querry resolution A senior teller or branch operations person. TARGET COMPANIES:HDFC Bank, ICICI Bank, IDBI Bank, UTI Bank AGE: 23-25 years OTHERS: Reporting toSM THE ROLE (bold): Customer service at the Branch, customer retention

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Kotak Life Insurance

www.kotaklife.com

Insurance

Jaipur

4000+ Employees

493 Jobs

Key People

Mahesh Balasubramanian

Managing Director & CEO
Kavitha Kamath

Executive Vice President

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SDO Authorizer - Branch Banking - Branch Banking

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