Scrum Master SAFe Agile (eCommerce)

You are a certified and proactive Scrum Master responsible for leading Agile execution across the MarTech Data & Analytics team. Your role involves driving the delivery of consumer data products, segmentation workflows, analytics dashboards, and integrations crucial for powering high-impact digital campaigns and business insights. **Key Responsibilities:** - Facilitate Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and PI planning events according to the SAFe framework. - Guide multiple squads across platforms like BlueConic, Salesforce, ThoughtSpot, Klaviyo, GBQ, and Shopify. - Partner with Product Owners to maintain prioritized backlogs and ensure high team velocity. - Act as a servant-leader by removing blockers, escalating risks, and ensuring delivery alignment with quarterly objectives. - Track team performance using metrics like velocity, cycle time, and story completion rate. - Coach the team on Agile principles, fostering a culture of continuous improvement and accountability. - Coordinate cross-team dependencies, particularly during Program Increment planning and delivery. - Support the adoption of Agile best practices and tools like JIRA, Confluence, and JIRA Align. - Assist in planning sprint scope and timelines with awareness of infrastructure layers such as Google Cloud Storage, REST APIs, and SFTP-based data movement. **Required Qualifications:** - 5+ years of experience as a Scrum Master, with recent work in data, analytics, or digital marketing technology teams. - Certified SAFe Scrum Master (SSM) or Certified Scrum Master (CSM) required. - Strong hands-on experience with JIRA, Confluence, JIRA Align, and Agile reporting tools. - Strong facilitation, coaching, and conflict resolution skills in cross-functional Agile teams. - Experience managing Agile delivery across MarTech platforms like CDPs, CRMs, and analytics. - Ability to collaborate with globally distributed teams and coordinate across time zones. **Preferred Qualifications:** - Certified SAFe Advanced Scrum Master (SASM) or Release Train Engineer (RTE) a plus. - Familiarity with marketing data environments, including consumer segmentation, data pipelines, and audience targeting workflows. - Exposure to tools like ThoughtSpot, BlueConic, Klaviyo, Salesforce, and BigQuery. - Experience working with DevOps or data engineering teams and supporting technical delivery tracks. - Working knowledge of GCP-native services such as BigQuery, Cloud SQL, and Cloud Composer is a plus.,