Scrum Master

We are seeking a Technical Project Manager / Scrum Master to lead Agile delivery across a cross-functional team supporting a large-scale, multisite WordPress ecosystem. This role will coordinate complex development initiatives, align priorities across stakeholders, and ensure efficient sprint execution while maintaining a strong focus on delivery velocity, quality, and transparency. The ideal candidate has hands-on experience managing web and CMS-based projects and is comfortable working with developers, QA engineers, designers, and product owners in a highly iterative, fast-paced environment.

Description for Internal Candidates

Key Responsibilities

Facilitate Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement sessions.

Collaborate with product owners and business stakeholders to ensure clear requirements, prioritization, and sprint goals.

Manage the end-to-end delivery of technical features, bug fixes, and enhancements across 30+ WordPress brand sites.

Coordinate with engineering leads, designers, QA, SEO, and DevOps to track dependencies and resolve blockers.

Maintain and groom the product backlog in Jira or similar tools, ensuring epics and stories are well-scoped and up-to-date.

Monitor team velocity and capacity to optimize sprint planning and manage stakeholder expectations.

Drive continuous improvement in Agile practices and team collaboration, adapting frameworks to project needs.

Track and report on project progress, timelines, risks, and release readiness to internal stakeholders.

Support QA and UAT efforts, helping coordinate testing, acceptance criteria, and release validation.

Champion documentation, process clarity, and delivery accountability across all phases of the SDLC.

Requirements

Scrum Master

Strong understanding of Agile/Scrum methodologies, sprint cadences, and backlog management.

Hands-on experience with Jira, Confluence, or other Agile lifecycle tools.

Proven ability to manage cross-functional teams and drive delivery in a fast-paced, iterative setting.

Comfortable working with engineering and design leads to scope technical stories, manage trade-offs, and resolve ambiguities.

Excellent written and verbal communication skills, including the ability to create clear project plans, status updates, and risk assessments.

Experience coordinating testing cycles, feature rollouts, and iterative releases.

Familiarity with version control (Git), CI/CD concepts, and web development terminology (HTML, CSS, WordPress, APIs, etc.).