Scheduling & Customer Service Coordinator

• Shifts : US shifts (Night shifts)
• Location: Mohali phase 8 A
  

• Serve as the primary point of contact for clients, providing exceptional customer service
• Coordinate job scheduling with customers and the maintenance team
• Communicate daily with maintenance technicians to ensure schedules and work orders are aligned
• Prepare and deliver estimates to customers
• Generate invoices and manage payment collection
• Maintain accurate records of schedules, estimates, invoices, and payments
• Manage and organize job assignments using Google Calendar and scheduling platforms
  

Required Skills & Experience

• Minimum of 5 years in customer service, scheduling, or administrative coordination preferred
• Proficiency in QuickBooks, Thumbtack, Angi’s List, HomeWise, and other estimate-making tools
• Strong multitasking and organizational skills with keen attention to detail
• Excellent communication skills, both written and verbal
• Ability to work independently and manage competing priorities effectively
  

Compensation

• Pay is based on experience