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5.0 - 8.0 years

8 - 14 Lacs

Chennai

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Job Responsibilities: Develop, customize, and enhance SAP HCM (Human Capital Management) solutions using ABAP programming. Work on HR-related modules, including PA (Personnel Administration), OM (Organizational Management), Payroll, Time Management, and ESS/MSS. Develop and maintain Reports, SmartForms, SAPScripts, User Exits, BAPIs, BADIs, Enhancements, and BDCs for SAP HR processes. Handle Payroll and Time Schema modifications and implement HR Forms and Interfaces. Work on IDOCs, RFCs, Web Services, and ALE integration for SAP HR processes.

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2.0 - 5.0 years

5 - 9 Lacs

Pune

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP HCM Payroll Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while maintaining a focus on quality and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Payroll.- Good To Have Skills: Experience with SAP SuccessFactors.- Strong understanding of application development methodologies.- Experience in integrating SAP HCM with other enterprise applications.- Familiarity with data migration processes and tools. Additional Information:- The candidate should have minimum 5 years of experience in SAP HCM Payroll.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

5 - 9 Lacs

Hyderabad

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP SuccessFactors Employee Central Payroll Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with teams to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Conduct regular team meetings to discuss progress and challenges- Stay updated on industry trends and technologies to enhance application development Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Employee Central Payroll- Strong understanding of payroll processes and regulations- Experience in configuring and customizing SAP SuccessFactors modules- Knowledge of integration with other SAP modules- Hands-on experience in troubleshooting and resolving application issues Additional Information:- The candidate should have a minimum of 5 years of experience in SAP SuccessFactors Employee Central Payroll- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP HCM Payroll Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with teams to develop solutions and ensure applications align with business needs. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the design and development of SAP HCM Payroll applications- Ensure applications meet business process requirements- Contribute to the overall architecture and design decisions Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Payroll- Strong understanding of SAP HCM Payroll processes- Experience in configuring SAP HCM Payroll modules- Knowledge of SAP Payroll schemas and rules- Hands-on experience in SAP Payroll implementation Additional Information:- The candidate should have a minimum of 5 years of experience in SAP HCM Payroll- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

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7.0 - 12.0 years

10 - 14 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP HCM Payroll, SAP HCM Time Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the project and ensuring its successful completion. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in project planning and execution- Ensure timely delivery of project milestones- Provide guidance and mentorship to team members -Evaluating and develop and deploy reliable and efficient Payroll and Time solutions for complex business and standard legal requirements. Defining system requirements in collaboration with project delivery teams and business partners, creating detailed functional specifications, system configuration, unit testing, integration testing, User Acceptance, and deployment solution. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Payroll, SAP HCM Time Management- Strong understanding of SAP HCM modules- Experience in SAP implementation projects- Knowledge of payroll processing and time management- Ability to troubleshoot and resolve technical issues Very good knowledge in SAP Payroll & Time Management .- Must have expertise knowledge in international Payroll.- Must be good at Payroll and Time Management PCRs and Schema.- Must have good experience to working security team on Authorise & Role of HR.- At least 3 to 4 SAP Payroll implementation project experience, should have experience in support project, HRSP/SPS and CLC upgrades.- Liaise with Business owners to diagnose problems with existing SAP Payroll and Time Solutions.- Should handle upgrades and year activities and knowledge on Data migration. Professional Attributes:- Excellent analytical, presentation and soft skills including communication on how to handle existing business process owners.- Confident in communicating and presenting solutions at a business level to key stakeholders.- Open to pick up new modules or roles for various work assignments. Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP HCM Payroll.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

20 - 25 Lacs

Pune, Chennai, Bengaluru

Hybrid

Mandatory Job Role: Senior Functional Consultant Shift: UK Shift (11:30 am to 08:30 am) Work Mode: Hybrid Relevant Exp: 5+ yrs Job Description: Functional/high-level technical design work for Success Factor interface solutions. Experience in writing and facilitating workshops to gather required details with HR/vendors and other parties. Write Integration design specifications for the One People project, Support developers and testers and update IDDs based on quality assurance and One People testing. Skill Requirements (Manadatory at least 3 yrs of exp): SuccessFactors - knowledge of SF APIs, Odata, Integration center, Manage Data, Foundation Data, Employee Central, Recruitment, timeoff, and compensation Module. Knowledge of HR data and processes related to New joiner, Termination, Global assignment, Global transfer, Acquisition, performance, learning and Development. Knowledge of Integration architecture (Integration from/to SuccessFactors from/to any other SAP Application) - REST API, WebServices. Configure core modules in SuccessFactors Core HR to meet client requirements. Define workflows and business rules within SuccessFactors. Participate in data migration activities for employee and organizational data. Participate in User Acceptance Testing (UAT) to ensure the system meets user expectations. Work with development and participate in testing to resolve any issues identified during testing. Collaborate with stakeholders to define business needs and map them to SuccessFactors Core capabilities. Document and analyze functional requirements for the implementation. In-depth knowledge of SAP SuccessFactors Employee Central Core functionalities and configuration options. Proficient Communication Click link below to apply: https://www.jobs.global.fujitsu.com/job/ServiceNow-ITSMSAM-Technical-Consultant-976/976-en_US/

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7.0 - 12.0 years

15 - 30 Lacs

Hyderabad, Pune, Bengaluru

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SAP HCM Implementation & Support: Configure and customize SAP HCM modules Technical Development: Work with ABAP programming, SAP Fiori, and SAP SuccessFactors for system enhancements. SAP FI/CO, SuccessFactors, and third-party applications.

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2.0 - 7.0 years

3 - 7 Lacs

Bengaluru

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Diverse Lynx is looking for Mainframe Admin to join our dynamic team and embark on a rewarding career journey. Responsible for managing the day-to-day administrative tasks Provides support to employees, customers, and visitors Responsibilities:1 Manage incoming and outgoing mail, packages, and deliveries 2 Maintain office supplies and equipment, and ensure that they are in good working order 3 Coordinate scheduling and meetings, and make arrangements for travel and accommodations as needed 4 Greet and assist visitors, and answer and direct phone calls as needed Requirements:1 Experience in an administrative support role, with a track record of delivering high-quality work 2 Excellent organizational and time-management skills 3 Strong communication and interpersonal skills, with the ability to interact effectively with employees, customers, and visitors 4 Proficiency with Microsoft Office and other common office software, including email and calendar applications

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5.0 - 8.0 years

8 - 12 Lacs

Navi Mumbai, Ghansoli

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Roles & Responsibilities Assist in the design and delivery of performance management initiatives. Administer performance management systems and ensure data accuracy. Monitor and report on performance management program effectiveness. Provide support to employees and address their queries. Assist in the development of performance management materials and resources. Prepare reports and dashboards as needed by the region HR BP teams Provide support and guidance to team members. Coordinate with stakeholders to gather performance management requirements. Key Deliverables: Effective support for performance management programs. Accurate and up-to-date performance management system data. Positive employee feedback and engagement. Timely and accurate reporting on performance management activities. Key Functional and Operational Skills: Good organizational and coordination skills Effective communication and interpersonal skills In-depth knowledge of global performance management operations Proficiency in Oracle and / or SuccessFactors HCM. SAP and / or Darwin Box Attention to detail and accuracy. Ability to work collaboratively in a team environment OTHER All Bands Always act as an ambassador for DP World when working; promoting and demonstrating positive behaviours in harmony with DP Worlds Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP Worlds Code of Conduct and Ethics policies. Perform other related duties as assigned. Flexibility to work additional hours as needed.

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0.0 - 1.0 years

2 - 3 Lacs

Salem, Coimbatore

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Wonderful Opportunity for Freshers in Sierra Digital INC!! Position: SAP HCM/SF Trainee Experience: 0-1 Year Location: Coimbatore/Chennai/Salem Training Period : 6 Months (We are pleased to provide complimentary, real-time training in SAP technologies. This hands-on training will be delivered by our experienced consultants in a practical setting, rather than through traditional classroom instruction, ensuring immediate, application-focused learning). Compensation: After Completion of 6 months training, 20K per month take home, [On-Job-Training for 1 year] After will be regularized to Fulltime with 4.2 Fixed LPA Skills Required: 1.Strong communication skills 2.General HR Functional Process 3.We are excited to gauge your interest in working with SAP modules. This opportunity offers hands-on experience in one of the most in-demand technologies in the industry. If you have a keen interest in learning and growing within the SAP ecosystem 4.Educational Qualifications: computer graduates with HR fundamentals should be mandatory, MBA HR is preferable 5. SAP Certification (an added advantage) 6.Flexibility to work from the office Applicants can send their CVs to: s.shivakumar@sierradigitalinc.com

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8.0 - 13.0 years

15 - 30 Lacs

Hyderabad, Bengaluru, Delhi / NCR

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Experienced SAP GRC and Security Consultant with 8+ years in implementing and supporting GRC Access Control, Process Control, Emergency Access Management, and SAP Security across ECC, HCM, BI, CRM, Portal Security and cloud platforms.

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6.0 - 10.0 years

15 - 20 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

Location: Bangalore, Pune, Calcutta, Hyderabad. Requirement: SAP HCM Functional Worked on any two countries India payroll, any other country Time Management Experience Timing: 4:30 PM to 1:30 AM.

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5.0 - 8.0 years

6 - 10 Lacs

Pune

Work from Office

Mandatory Skills: SAP SuccessFactor Employee Central. Experience5-8 Years.

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5.0 - 8.0 years

6 - 10 Lacs

Pune

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Mandatory Skills: SAP Successfactor PMGM. Experience5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Payroll(HCM). Experience3-5 Years.

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3.0 - 5.0 years

3 - 5 Lacs

Maharashtra

Work from Office

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Position Title – Junior Engineer – Wind O&M Experience - 2-4 years Qualification - Diploma - Electrical Engineering Location- Maharashtra Role & Responsibilities- The Wind turbine Engineer/Technician will act as part of team to achieve safe and efficient Operation and Maintenance of WTG. To attend the breakdown calls & to ensure the smooth operation of the WPP. To share ownership of WECs along with PM team for execution of PM as per stipulated Schedules. The Wind Technician will reports directly to the Section In charge and indirectly to the Site In charge. Responsible for performing all 24 x 7 Operation of WTGs, preventive, scheduled, and unscheduled maintenance on WTGs in safe and efficient manner. Also responsible for all site related activities such as Safety Management, Documentation, Material management etc. Specific Responsibilities Online monitoring & operation of WEC’s, & associated windfarm componentry. Undertake breakdown maintenance, document & maintain the service reports. Perform monthly checks on the external electric windfarm componentry. Undertake, document & maintain the Daily generation readings - machine wise & EB meter wise. Uploading of productivity performance data on SAP/DGR Portal Uploading of routine service data / service orders on SAP periodically

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5.0 - 10.0 years

12 - 17 Lacs

Bengaluru

Work from Office

Functional consulting across SAP HCM modules Handle end-to-end HR processes and system configurations Manage and mentor junior consultants or team members Troubleshoot and resolve complex HCM issues Ensure seamless integration of HR modules Required Candidate profile 5 to 7+ years of experience in SAP HCM as a Functional Consultant Strong expertise in HR Mini Masters including OM (Organizational Management), PA (Personnel Administration), and IDOC Perks and benefits Perks and Benefits

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3.0 - 8.0 years

20 - 35 Lacs

Hyderabad, Chennai, Bengaluru

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Job Title:: ======== Dubai: SAP - Success Factors Consultant x3 positions Job Location: -- Multiple Locations ============ Riyadh - Saudi Arabia Doha - Qatar Dubai - UAE Type of Job: ========== In office only, NO Remote Salary per month: =============== USD $3000 - $4000 Full Tax Free USA Dollars - Depending on Experience Project duration: 1 Year, Extendable Gulf - Work permit/visa/travel will be sponsored by the company Desired Experience Level Needed: =========================== 3 - 8 Years Qualification: B.Tech/M.Tech/MCA/MSc IT or any equivalent ---------------------------------------------------------------------------- Role and Responsibilities Primary responsibilities include: We are seeking candidates who have 3 to 8 years of Relevant experience in SuccessFactors Employee Central payroll. Minimum of 4 end-to-end SuccessFactors Employee Central payroll, implementations, including project planning, estimation, and solution architecture Certified in Employee Central Payroll. Candidate should have experience in P2P field mappings. Candidate should be strong in Time and Payroll Rules and Schemas for different scenarios. Perform the Configuration changes to business processes. Should have strong knowledge Loans processing with payroll calculations. Candidate should be worked in Full and final settlement and Payroll postings to SAP finance Experience with third Party management/Integration with 3rd party tools Pay slip set up and Balance loans amounts print in payslip. Recommendations on full and final settlement Intra company transfer for case of Gratuity transfer. Supporting in day to day and monthly payroll issue, Update/Develop custom Solutions, reports, and workflows. Knowledge of database tables/data elements in SAP to support data extraction, mapping, and transformation and Good to have Knowledge of SAP Activate Methodology About you: ======== You must be a sound experienced SAP Success Factors consultant with min. 3 or more years experienced consultant. Nice to have: =========== Any onsite experience is added plus Any SAP Certification(s) are added advantage Business Verticals: ==================== Oil and Gas Petro Chemicals Industries Banking and Financial services Capital Markets Telecom Automotive Healthcare Logistics / Supply Chain Job Ref Code: SAP_SF_0525 Email: spectrumconsulting1985@gmail.com If you are interested, please email your CV as ATTACHMENT with job ref. code [ SAP_SF_0525 ] as subject..

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6 - 10 years

10 - 20 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

Candidate should have strong background in Human Capital Management (HCM) and a proven track record of successful implementation and support of HCM solutions. Responsibilities: Lead the implementation and configuration of HCM modules, including Core HR, Payroll, Benefits, Time and Attendance, Talent Management, and Performance Management Provide expert guidance and support to clients in the design and optimization of HCM processes and workflows Collaborate with cross-functional teams to ensure successful integration of HCM solutions with other business systems Conduct training sessions and workshops for end-users to ensure effective utilization of HCM systems Stay current with industry trends and best practices in HCM technology and provide recommendations for continuous improvement

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3 - 6 years

7 - 10 Lacs

Bengaluru

Work from Office

Long Description About The Role : Experienced SAP HCM Consultant who specializes in customized business process requirements. The ideal candidate will have extensive experience in the following areas: Key Responsibilities: 1. Defined Work Schedule/Shift Roster 2. Time constraints 3. How do you manage Absence/Attendance for paid and unpaid. 4. Absence Valuation Process 5. How do you approach Time Evaluation and benefits 6. Time Schema/PCR - scenario's 7. CATS - Experience 8. Overtime / Shift scenario's 9. Experience in Time interface i.e., Time machine (clock in/out) 10. Integration time with payroll and other cross functional (PS/MM/PP) Personnel Administration (PA)Managing employee data, including hiring, promotions, transfers, and terminations. Organizational Management (OM)Structuring and maintaining the organizational hierarchy, including positions, jobs, and reporting relationships. PayrollConfiguring and managing payroll processes, including wage types, deductions, and payroll runs. Employee Self-Service (ESS) and Manager Self-Service (MSS)Implementing and supporting self-service functionalities for employees and managers. Qualifications: Certified SAP HCM Consultant. Proven experience in the areas listed above. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. About The Role Experienced SAP HCM Consultant who specializes in customized business process requirements. The ideal candidate will have extensive experience in the following areas: Key Responsibilities: 1. Defined Work Schedule/Shift Roster 2. Time constraints 3. How do you manage Absence/Attendance for paid and unpaid. 4. Absence Valuation Process 5. How do you approach Time Evaluation and benefits 6. Time Schema/PCR - scenario's 7. CATS - Experience 8. Overtime / Shift scenario's 9. Experience in Time interface i.e., Time machine (clock in/out) 10. Integration time with payroll and other cross functional (PS/MM/PP) Personnel Administration (PA)Managing employee data, including hiring, promotions, transfers, and terminations. Organizational Management (OM)Structuring and maintaining the organizational hierarchy, including positions, jobs, and reporting relationships. PayrollConfiguring and managing payroll processes, including wage types, deductions, and payroll runs. Employee Self-Service (ESS) and Manager Self-Service (MSS)Implementing and supporting self-service functionalities for employees and managers.Qualifications: Certified SAP HCM Consultant. Proven experience in the areas listed above. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

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5 - 8 years

7 - 10 Lacs

Bengaluru

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About The Role Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. ? Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. ? Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop their professional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagement within the team ? Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills ? Mandatory Skills: SAP SFSF Testing. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

6 - 10 Lacs

Hyderabad

Work from Office

About The Role ? ? ? ? Mandatory Skills: SAP SuccessFactors EC Payroll. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

6 - 10 Lacs

Hyderabad

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About The Role ? ? ? ? Mandatory Skills: SAP SuccessFactor Employee Central. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8 - 10 years

7 - 11 Lacs

Hyderabad

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About The Role ? ? ? ? Mandatory Skills: SAP SuccessFactors EC Payroll. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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10 - 14 years

25 - 27 Lacs

Visakhapatnam

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Lead SAP HCM module implementations, upgrades, and support initiatives Gather business requirements and translate into effective SAP solutions Configure and customize SAP HCM modules as per client needs Required Candidate profile 8-10 years of SAP HCM experience (PA, OM, Time, Payroll, ESS/MSS) Strong understanding of Indian Payroll and statutory compliance Proven track record in at least 2 full lifecycle implementations

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