Sap Customer Relationship Management Consultant

We are looking for a highly skilled CRM Techno Functional Specialist to join our team. In this role, you will be responsible for combining technical expertise with functional knowledge to enhance Customer Relationship Management (CRM) solutions. The ideal candidate should have a solid background in ABAP programming and object-oriented ABAP (OO ABAP), along with a deep understanding of CRM processes and functionalities. Your main objective will be to optimize our CRM applications to meet our business goals and provide an outstanding user experience. Collaboration with cross-functional teams will be essential as you gather requirements, design solutions, and manage project workflows using Jira. Your ability to simplify complex technical concepts into feasible solutions will be crucial for success. As a customer-centric individual, you will not only address technical issues but also contribute to the strategic development of new CRM features. We are seeking a proactive, detail-oriented professional who can thrive in a fast-paced environment. Join us and play a key role in shaping the future of our CRM systems while adding value to our team and customers. Responsibilities: - Analyze and comprehend business requirements related to CRM processes and systems. - Design and implement technical solutions using ABAP and OO ABAP programming languages. - Collaborate with business analysts and stakeholders to ensure solutions meet user requirements. - Implement enhancements and fixes in CRM applications while aligning them with business processes. - Utilize Jira for project task management, progress tracking, and team communication. - Develop and maintain documentation for system configurations, technical specifications, and user guides. - Provide support and troubleshooting for CRM-related issues to ensure timely resolutions. - Stay informed about the latest CRM technologies and methodologies to enhance system performance and features. Requirements: - Bachelor's degree in Computer Science, Information Technology, or related field. - Demonstrated experience in CRM systems with a techno-functional focus. - Proficiency in ABAP and OO ABAP programming languages is essential. - Familiarity with Jira for project management and workflow tracking. - Strong analytical and problems-solving abilities to tackle technical challenges. - Excellent communication skills to engage with cross-functional teams and stakeholders. - Capability to work independently and collaboratively in a fast-paced setting.,