2 Crm Processes Jobs

We are looking for a highly skilled CRM Techno Functional Specialist to join our team. In this role, you will be responsible for combining technical expertise with functional knowledge to enhance Customer Relationship Management (CRM) solutions. The ideal candidate should have a solid background in ABAP programming and object-oriented ABAP (OO ABAP), along with a deep understanding of CRM processes and functionalities. Your main objective will be to optimize our CRM applications to meet our business goals and provide an outstanding user experience. Collaboration with cross-functional teams will be essential as you gather requirements, design solutions, and manage project workflows using Jira. Your ability to simplify complex technical concepts into feasible solutions will be crucial for success. As a customer-centric individual, you will not only address technical issues but also contribute to the strategic development of new CRM features. We are seeking a proactive, detail-oriented professional who can thrive in a fast-paced environment. Join us and play a key role in shaping the future of our CRM systems while adding value to our team and customers. Responsibilities: - Analyze and comprehend business requirements related to CRM processes and systems. - Design and implement technical solutions using ABAP and OO ABAP programming languages. - Collaborate with business analysts and stakeholders to ensure solutions meet user requirements. - Implement enhancements and fixes in CRM applications while aligning them with business processes. - Utilize Jira for project task management, progress tracking, and team communication. - Develop and maintain documentation for system configurations, technical specifications, and user guides. - Provide support and troubleshooting for CRM-related issues to ensure timely resolutions. - Stay informed about the latest CRM technologies and methodologies to enhance system performance and features. Requirements: - Bachelor's degree in Computer Science, Information Technology, or related field. - Demonstrated experience in CRM systems with a techno-functional focus. - Proficiency in ABAP and OO ABAP programming languages is essential. - Familiarity with Jira for project management and workflow tracking. - Strong analytical and problems-solving abilities to tackle technical challenges. - Excellent communication skills to engage with cross-functional teams and stakeholders. - Capability to work independently and collaboratively in a fast-paced setting.,

About BiteSpeed Welcome to BiteSpeed! We are a Sequoia-backed SaaS startup dedicated to developing an AI-native Marketing, Support & Sales suite tailored for e-commerce brands. With a global presence spanning over 50+ countries, we are proud to collaborate with 3000+ e-commerce brands worldwide. Our journey has been enriched by the support of esteemed investors such as Sequoia Capital India, Kunal Shah, and Gaurav Munjal, having raised over $5.5M. Feel free to explore more about us at our website - https://www.bitespeed.co/. Additionally, you can gain insight into our customer satisfaction through our 200+ 5-star reviews available at https://apps.shopify.com/bitespeed-fb-messenger-chatbot. We have been privileged to secure substantial funding from reputable investors, as highlighted below: - BiteSpeed Raises USD 3.5M Funding, Led by Peak XVs Surge - https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html - E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XVs Surge - https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece - BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge - https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the Role As a part of our team, you will lead our India sales vertical (mid-market) which is experiencing rapid growth with $1M+ Net New ARR Per Quarter. Reporting directly to our CEO, this role entails supervising an outbound calling team and inside sales team comprising 15 AEs and BDRs. You will be responsible for achieving revenue targets within our fastest-growing segment. What You'll Do - Take ownership of our India mid-market new revenue targets and strive to exceed expectations. - Lead an outbound team of business development representatives to schedule meetings. - Manage a team of inside sales account executives to drive revenue. - Implement and monitor sales commission plans, CRM processes, and other revenue operations. - Oversee quality and pitch monitoring for cold calls and sales demos. - Handle sales planning and forecasting, and monitor funnels and reporting dashboards. What Makes You a Good Fit - Possess 8+ years of sales experience, preferably with exposure to SaaS. - Demonstrated track record in managing high-velocity sales motions. - Passion for business and sales, willing to go the extra mile to achieve objectives. - Comfortable operating in a dynamic early-stage startup environment. - Strong initiative and adaptability to drive results. Salary and Location Location: Bangalore Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e Our Purpose At BiteSpeed, work is deeply personal. Our purpose revolves around personal transformation, wealth creation, and winning together. We are committed to creating a workplace that reflects these values. Our Values Our core values guide our actions and decisions. We believe in: - Going Above And Beyond - Making Things Happen - Saying It Like It Is - Prioritizing Progress Over Perfection - Balancing Serious Work with a Light-hearted Attitude Perks & Benefits To ensure our team's well-being, growth, and enjoyment, we offer: - Health Insurance for peace of mind during unforeseen circumstances. - Quarterly Off-sites to foster team bonding and strategic planning. - Cult Fitness Membership to promote physical health and recreation. - Personal Development sponsorships for continuous learning and growth. How to Apply If this opportunity resonates with you, kindly send a personal note to tushita@bitespeed.co explaining why you are interested in working with us and detailing how you align with our requirements. Do you know someone who would excel in this role Refer them to us, and upon their successful onboarding, receive Apple Airpods Pro as a token of our appreciation! For any inquiries, please reach out to talent@bitespeed.co.,