SAP ABAP Support Engineer

Description

• Experienced SAP ABAP AMS Support Consultant to join our dynamic SAP support team. The ideal candidate will be responsible for providing end-to-end technical support and maintenance for SAP applications within the AMS (Application Management Services) framework.
• handle incidents, perform root cause analysis, implement change requests, and ensure system stability and performance across SAP modules.
• This position demands strong problem-solving skills, in-depth ABAP knowledge, and hands-on experience in handling day-to-day production support and enhancements in a live SAP environment
• Provide AMS support for SAP systems by analyzing, troubleshooting, and resolving ABAP-related issues.
• Handle incident management, service requests, and problem management within SLA timelines.
• Work on custom developments, enhancements, and modifications of existing ABAP objects as per business requirements.
• Perform debugging, performance tuning, and optimization of ABAP programs to ensure system efficiency.
• Collaborate with functional teams (MM, SD, FICO, PPQM, etc.) to provide technical solutions for business process issues.
• Develop and maintain Reports, Interfaces, Conversions, Enhancements, and Forms (RICEF) objects.
• Manage and maintain custom programs, BAPIs, BADIs, User Exits, and Enhancements Framework.
• Handle transport management and version control across SAP environments (DEV, QA, PROD).
• Participate in change management activities, including testing, documentation, and deployment support.
• Ensure smooth system operations, perform periodic checks, and address recurring technical issues.
• Collaborate with the Basis and Security teams for system performance, authorization, and connectivity-related issues.
• Provide root cause analysis for recurring incidents and propose long-term solutions.
• Work closely with business stakeholders to understand requirements and translate them into technical deliverables.
• Maintain high-quality technical documentation for all developments, changes, and fixes.
• Support system upgrades, patch applications, and version migrations as part of AMS responsibilities.
  

Skills

• Strong proficiency in SAP ABAP programming (Classical & Object-Oriented)
• Exposure to SAP S/4HANA environment and AMS ticketing tools like ServiceNow, Remedy, or SolMan.
• Knowledge of OData services, CDS Views, and Fiori integration (preferred).
• Good understanding of debugging techniques and performance tuning.
• Proficient in Data Dictionary, Function Modules, IDOCs, and LSMW.
• Experience in BAPIs, BADIs, User Exits, Enhancement Points, and Field Exits.
• Hands-on experience with SmartForms, Adobe Forms, and ALV Reports.
• Expertise in RICEF objects Reports, Interfaces, Conversions, Enhancements, and Forms.