Salesforce Solution Architect

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customersoutcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In todayfast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine whatnext for you.

Join us in shaping world-class digital experiences for millions of users.
As a Salesforce Solution Architect in our global Digital Experience team, youll be our go-to expert on all things Salesforce. Youll lead the design of innovative solutions across Salesforce Experience Cloud (Communities), Service Cloud, and custom applicationstransforming how customers and employees interact with our brand.

Youll collaborate closely with fellow architects, solution designers, and development teams worldwide, helping them unlock the full potential of Salesforce to enhance user experiences, streamline processes, and drive measurable business outcomes. This role is as much about strategic vision as it is about hands-on technical leadership.

What you will do:

• Lead the analysis and design of product backlog items for agile teams, ensuring that solutions meet business needs and adhere to architectural standards.
• Collaborate with other Digital Experience architects, HPE architects, and technical leads to align designs and ensure architectural consistency across multiple Salesforce-based solutions within HPE.
• Evaluate and adopt emerging Salesforce technologies, features, and partner solutionsintegrating them seamlessly into our architecture.
• Review solution designs and project activities to ensure compliance with platform limits, security standards, and integration best practices. Actively collaborate with Salesforce on any platform issues which impact experience or performance.
• Use deep knowledge of our Salesforce implementation and integrations to coach development teams & admins and encourage use of out-of-the-box functionality where possible.
• Provide technical leadership on Apex, Lightning Web Components, Packaging, and API integrations.
• Ensure alignment with enterprise integration patterns, CI/CD pipelines, and DevOps practices.
• Mentor and inspire less-experienced engineers, fostering a culture of innovation and technical excellence.
• Analyse Salesforce release notes to identify opportunities to improve the platform and user experience.
• Lead Salesforce support and professional services engagements as needed, driving needed insights and solutions in a timely manner.

What you need to bring:

• Bachelors or Masters degree in Computer Science, Information Systems, or equivalent.
• Typically 10+ years experience.
• Evidence of continuous Salesforce learning

Knowledge and Skills:

• Proven experience in Salesforce architecture and solution design.
• Experience in overall architecture of software systems for products and solutions. Designing and integrating software systems running on multiple platform types into overall architecture.
• In-depth knowledge of Salesforce core products and how Salesforce limits affect design & implementations of solutions.
• Strong understanding of Salesforce security, sharing, and authentication models.
• Familiarity with data modelling, ETL processes, and Salesforce data management tools.
• Ability to create architectural diagrams and documentation for technical and non-technical audiences.
• Excellent analytical and problem-solving skills.
• Excellent written and verbal communication skills; mastery in English and local language.
• Ability to effectively communicate product architectures, design proposals and negotiate options at business unit and executive levels.
• Agentforce implementation knowledge would be an advantage.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job: