Salesforce Solution Architect

The Salesforce Solution Architect is responsible for designing scalable, high-performing, and secure Salesforce solutions that align with business goals and technical requirements. This role acts as a bridge between business stakeholders and technical teams, ensuring solutions are optimized for usability, maintainability, and long-term success.

Key Responsibilities

• Solution Design & Architecture

• Lead the design of end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and custom applications.
• Ensure architectural designs follow best practices, platform standards, and scalability principles.
• Define integration patterns with external systems using APIs, middleware, or ETL tools.

• Stakeholder Collaboration

• Partner with business stakeholders to gather requirements, translate them into functional and technical specifications, and design solution roadmaps.
• Serve as a trusted advisor, providing thought leadership on Salesforce capabilities, industry trends, and emerging technologies.

• Governance & Standards

• Establish and enforce coding, configuration, and deployment standards.
• Conduct architecture and design reviews to ensure compliance with security, data governance, and performance best practices.

• Delivery Leadership

• Collaborate with developers, admins, and functional consultants to oversee implementation.
• Provide technical guidance and mentorship to project teams.
• Support release management, DevOps, and CI/CD pipelines for Salesforce deployments.

• Quality & Optimization

• Proactively identify risks, gaps, and opportunities to optimize the Salesforce ecosystem.
• Conduct impact analysis for new features, upgrades, or enhancements.
• Ensure high levels of system availability, performance, and security.

Required Skills & Experience

• Technical Expertise

• Deep knowledge of Salesforce platform (Sales, Service, Marketing, Experience Clouds) and Force.com development.
• Strong understanding of Apex, Lightning Web Components, SOQL/SOSL, and Salesforce APIs.
• Experience with integration platforms (MuleSoft, Informatica, Dell Boomi, etc.).

• Architecture & Design

• Proven track record in designing large-scale, complex Salesforce solutions.
• Familiarity with enterprise architecture principles and frameworks.
• Knowledge of data modeling, security architecture, and performance optimization.

• Leadership & Communication

• Strong ability to engage with executives, business users, and technical teams.
• Excellent communication, presentation, and stakeholder management skills.
• Experience mentoring and leading cross-functional teams.

• Certifications (preferred)

• Salesforce Certified Application Architect / System Architect.
• Salesforce Certified Technical Architect (CTA) (highly desirable).
• Other Salesforce certifications (Admin, Platform Developer II, Sales/Service Consultant, etc.).

Qualifications

• Bachelors or Masters degree in Computer Science, Information Systems, or related field.
• 8+ years of Salesforce experience, including at least 3 years in an architect or lead role.
• Experience in Agile delivery environments and DevOps practices.