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Salesforce QA (Service Cloud)

Salesforce QA (Service Cloud)

Teksystems

6 - 10 years

9 - 13 Lacs

hyderabad

Posted:6 days ago| Platform:

Apply

Skills Required

change management metadata coding enterprise applications staffing cti information technology release management salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for an experienced Salesforce Senior Developer to lead the design, development, and implementation of our Service Cloud platform . The ideal candidate will have strong expertise in Apex , Lightning Web Components (LWC) , and integrations, with a proven track record of delivering scalable and robust Salesforce solutions that enhance client and agent experiences.

Key Responsibilities:

Design, develop, test, and deploy high-quality Salesforce solutions, focusing on
Service Cloud features
such as Console, Omnichannel, Case Management, Knowledge, and CTI integrations.
Develop robust and efficient
Apex classes
,
Triggers
,
Visualforce pages
, and
Lightning Web Components (LWC)/Aura Components
.
Implement and manage
Salesforce integrations
with external systems using
REST/SOAP APIs
,
Platform Events
, and other relevant technologies.
Conduct
code reviews
to ensure compliance with Salesforce best practices, coding standards, and security guidelines.
Collaborate with
Business Analysts
, QA teams, and other developers to translate business requirements into technical solutions.
Provide
technical guidance and mentorship
to junior developers.
Participate in
release management
,
change management
, and deployment activities.
Troubleshoot and resolve complex technical issues related to the Salesforce platform.

Required Skills and Qualifications:

bachelors degree in
Computer Science
,
Information Technology
, or related field.
6-10 years
of hands-on experience as a Salesforce Developer, with significant experience in
Service Cloud
.
Proficiency in
Apex
,
Visualforce
,
Lightning Components
,
SOQL
, and
SOSL
.
Strong understanding of Salesforce configuration (Workflows, Process Builder, Flows, Custom Objects, Validation Rules, Permissions).
Experience with
Salesforce APIs
(REST, SOAP, Metadata API).
Familiarity with deployment tools and methodologies (eg,
Copado
).
Excellent
problem-solving
,
analytical
, and
communication skills
.
Ability to work effectively in an
Agile development environment
.

Preferred Certifications:

Salesforce Certified
Platform Developer I & II
Salesforce Certified
Service Cloud Consultant
Salesforce Certified
Administrator

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Salesforce QA (Service Cloud)

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Key Responsibilities:

Service Cloud features

Apex classes

Triggers

Visualforce pages

Lightning Web Components (LWC)/Aura Components

Salesforce integrations

REST/SOAP APIs

Platform Events

code reviews

Business Analysts

technical guidance and mentorship

release management

change management

Required Skills and Qualifications:

Computer Science

Information Technology

6-10 years

Service Cloud

Apex

Visualforce

Lightning Components

SOQL

SOSL

Salesforce APIs

Copado

problem-solving

analytical

communication skills

Agile development environment

Preferred Certifications:

Platform Developer I & II

Service Cloud Consultant

Administrator

More Jobs at Teksystems