Salesforce QA Analyst

About Netskope

About the position:

Responsibilities:

• Develop and execute test plans, test cases, and test scripts for various Salesforce solutions.
• Partner with various GTM stakeholders to conduct comprehensive testing of Salesforce technical solutions prior to release into our production org.
• Collaborate with development teams to understand requirements and provide feedback on testing.
• Perform regression testing to ensure that new features and updates do not negatively impact existing functionalities.
• Document and track defects, ensuring timely resolution and follow-up.
• Participate in code reviews and provide input from a QA perspective.
• Continuously improve testing processes and methodologies to enhance overall quality.
• Stay updated with the latest Salesforce updates, releases, and best practices.

Requirements:

• 3+ years experience as a QA Analyst with a focus on Salesforce applications.
• Experience with Agile methodologies.
• Strong knowledge of Salesforce platform and its various functionalities.
• Proficiency in manual and automated testing methodologies.
• Knowledge of Apex programming language.
• Familiarity with CI/CD pipelines and DevOps practices.
• Excellent analytical and problem-solving skills.
• Attention to detail and a commitment to delivering high-quality work.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Salesforce Certified Administrator
• Quality Assurance certifications e.g. ISTQB, CSTE, or similar (optional)

Education:

• Bachelor s degree (BSc) preferred.