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Salesforce Project Manager & Scrum Master

Salesforce Project Manager & Scrum Master

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Tableau Software

3 - 8 years

14 - 19 Lacs

Mumbai Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

Computer science Analytical skills PMP Manager Quality Assurance agile project management Scrum PSM JIRA Continuous improvement Salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place.

Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospective.
Identify and troubleshoot obstacles that are hindering the team s progress.
Promote continuous improvement through retrospectives and feedback sessions
Communicate project status, risks and issues to stakeholders.
Ensure that the team follows the Scrum framework and adheres to Agile principles.
Define and Ensure Metrics related to Quality, Burndowns, Throughput, etc are being followed
Work closely with the Quality Assurance Teams and track quality to ensure the Defect Management metrics meet the desired outcome.
Track the KPIs around Scope, Schedule, Quality and raise flag in case of deviations
Coordinate with Salesforce internal teams including Architects, QAs, Release Managers during key events like Releases and Deployments to ensure smooth releases
Create material and support the Program Managers and internal Technical and Functional teams to drive weekly/ fortnightly status reporting calls
Able to produce various governance dashboards and metrics on PM tracking tools like Jira.
Track team performance with inputs from Technical leads and take corrective action
Accountable for defining, tracking, reporting and improving the Key Metrics and KPI s for the Salesforce Team

Required skills and qualifications:

Bachelor s degree in Computer Science or a related field.
Minimum of 3 years of experience as a Scrum Master or Agile Project Manager.
Implementation experience in Salesforce projects is mandatory.
Strong knowledge of Agile Scrum principles and practices.
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Ability to lead and facilitate Scrum ceremonies with command and control

Preferred skills and qualifications:

General conceptual understanding of programming
Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or PMP
SAFe certification and Kanban certification are a plus.
Ability to work collaboratively with cross-functional teams.
Prior knowledge of Agile project management tools, such as Jira.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.

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Salesforce Project Manager & Scrum Master