Salesforce CRM Administrator

3 - 7 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As an experienced Salesforce CRM Analytics professional, your role will involve designing, developing, and managing analytics solutions within the Salesforce ecosystem. You will leverage your expertise to create dashboards, datasets, dataflows, and recipes that provide actionable insights to enhance business performance. Key Responsibilities: - Design and develop CRM Analytics dashboards, lenses, and datasets to deliver essential business insights. - Build and maintain dataflows, recipes, and bindings within CRM Analytics. - Integrate Salesforce data with external sources using Data Manager, connectors, or APIs. - Collaborate with business stakeholders to gather analytics requirements and translate them into functional designs. - Ensure data quality, optimize performance, and uphold effective data governance within CRMA. - Align analytics with the broader CRM strategy by working closely with Salesforce Admins, Developers, and Architects. - Implement security predicates, row-level security, and sharing inheritance in datasets. - Develop documentation, training materials, and best practices for CRMA usage. - Provide support for enhancements, troubleshoot issues, and maintain dashboards according to business needs. Qualifications Required: - Proven experience working with Salesforce CRM Analytics (formerly Tableau CRM / Einstein Analytics). - Hands-on experience in creating dashboards, datasets, dataflows, and recipes. - Ability to integrate Salesforce data with external sources through Data Manager, connectors, or APIs. - Strong communication skills to collaborate effectively with business stakeholders. - Proficiency in ensuring data quality, performance optimization, and data governance within CRMA. - Experience in aligning analytics strategies with broader CRM objectives. - Familiarity with implementing security measures and developing documentation for CRMA usage. - Problem-solving skills to support enhancements, troubleshoot issues, and maintain dashboards as needed.,

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