Sales/Business Development Executive

1 - 6 years

3 - 8 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Company:

About the Role:

Key Responsibilities:

  • Manage the end-to-end sales cycle for the US market, handling both existing accounts and new customer acquisition through inbound and outbound calls.
  • Prepare and deliver accurate and timely quotations to clients using the clients ERP system.
  • Negotiate effectively on pricing, payment terms, and other sales conditions to close deals while maintaining profitability.
  • Provide exceptional pre-sales support and conduct diligent post-sales follow-up to ensure customer satisfaction and encourage repeat business.
  • Execute proactive telemarketing campaigns to a database of warm and cold leads provided via the client's CRM.
  • Build and nurture strong, long-lasting customer relationships through regular and professional communication.
  • Consistently achieve and exceed monthly and quarterly sales quotas and key performance indicators (KPIs), including call volume, conversion rates, and customer satisfaction scores.
  • Collaborate with the client's internal teams to escalate and resolve complex customer issues and provide valuable market feedback.
  • Develop a deep understanding of the clients extensive product and service offerings to address customer queries knowledgeably and effectively.

Qualifications and Experience:

  • Education:

    Any Graduate.
  • Experience:

    Minimum of

    1 year of experience

    in Sales or Business Development especially for the International markets.
  • Excellent verbal and written English communication skills with a neutral, clear, and professional phone demeanor.
  • Strong negotiation, persuasion, and closing skills.
  • Proficiency in using CRM software and ERP systems; prior experience with quotation modules is a plus.
  • Self-motivated, target-oriented, and able to work independently in a fast-paced, international environment.
  • Ability to work the US shift (night shift) from our office in Andheri East, Mumbai.

What We Offer at Datamatics:

  • A competitive salary package, negotiable based on your last drawn salary.
  • A stable and professional work environment with a leading global IT/BPM company.
  • Comprehensive training on the client's products and sales processes.

Opportunity for career growth and professional development within Datamatics.

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Datamatics

IT Services and IT Consulting

Livonia DETROIT

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