Sales Training manager

As a Sales Training Manager at Seematti, you will play a crucial role in leading the training and development initiatives for our retail outlets. Your primary responsibility will be to design, deliver, and manage effective sales training programs aimed at enhancing the skills of floor managers, store managers, and front-line sales staff. Regular travel to various Seematti locations will be necessary to ensure consistent execution of customer service standards and sales excellence. Your key responsibilities will include developing tailored training programs for different levels of retail staff, establishing a standardized sales communication process, creating a customer handling SOP, conducting in-person training sessions, designing training materials for easy reference, tracking sales staff performance, providing feedback and coaching, aligning training modules with Seematti's values, and incorporating industry best practices into the programs. To excel in this role, you should hold a Bachelor's degree in Business Administration, Sales, or a related field, along with a minimum of 5 years of experience in training sales staff within the retail merchandise/fashion/apparel sector. You must demonstrate a proven track record in developing impactful training modules, possess a strong understanding of sales psychology and customer service protocols, and be willing to travel frequently. Excellent communication skills in English and Malayalam are essential. Preferred qualities for this position include strong leadership and mentoring abilities, hands-on experience in setting up new store teams or relaunch training, and a creative and strategic mindset to innovate training content continuously. In addition to the base salary, Seematti offers attractive inclusions such as food allowance and travel reimbursement for inter-branch visits and training-related mobility. Join us in shaping the sales training landscape and contributing to the growth of our retail business.,