Sales Telecaller

MONALISA MANPOWER MANAGEMENT LLP

1 - 2 years

1 - 2 Lacs

mumbai suburban

Posted:-1 days ago| Platform:

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Skills Required

telesales inbound sales outbound sales sales lead generation bpo sales domestic sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Responsibilities:

Client Communication:
Address client concerns related to digital signage operations via email and phone, ensuring professional, clear, and timely communication.
Issue Resolution:
Troubleshoot and resolve client issues in real-time, ensuring screens are operational before closing the interaction.
Basic Knowledge:
Guide clients through basic steps related to furniture, Form Design, interior solutions
Cross-Department Collaboration:
Coordinate with Technical Support, Operations, and Client Success teams for quick issue resolution.
Follow-Up:
Maintain accurate records of interactions and follow up until full resolution.
Closing the Loop:
Send detailed closure emails confirming resolution and steps taken.
Reporting:
Update internal systems with issue status and solutions, ensuring compliance with processes.

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