Sales Team Lead US Region

As a part of Supportio Business Services, you will play a crucial role in leading a team of inbound and outbound sales agents catering to the US market. Your responsibilities will include: - Leading and managing a team to achieve sales targets effectively. - Monitoring team performance, setting daily goals, and ensuring Key Performance Indicators (KPIs) are met. - Providing training, coaching, and mentoring to sales representatives on product knowledge, soft skills, and sales techniques. - Handling escalations and assisting with complex customer queries or negotiations. - Tracking and reporting team performance metrics such as conversion rates, call quality, and revenue. - Ensuring adherence to call quality standards, compliance guidelines, and U.S. process protocols. - Motivating the team to achieve individual and group targets through incentives and recognition. To be considered for this position, you must meet the following prerequisites: - Available for full-time in-office employment at the office located in Thane, Maharashtra. - Able to work from the office and join immediately. If you are ready to bring your expertise and unique skills to our dynamic team at Supportio Business Services, apply now to embark on a path of professional development and success. Visit our website at http://www.isupportio.com/ for more information. Please note the following details for this position: - Budget: Up to 7.50 LPA - Working days: Monday to Friday - Shift: Night Shift (8:00 PM - 5:00 AM IST),