We are seeking a dynamic and results-driven Sales Trainer to lead training and development initiatives for our US-based sales process , primarily focused on car parts and eCommerce. The ideal candidate will have strong experience in outbound/inbound international sales and a passion for coaching teams to perform at their peak. Key Responsibilities: Design and deliver engaging sales training programs tailored for the US market. Coach new hires and existing agents on product knowledge, objection handling, upselling, and closing techniques. Conduct regular refresher sessions and performance assessments. Monitor live calls, provide constructive feedback, and support performance improvement plans. Collaborate with sales leaders to identify skill gaps and align training with business goals. Keep training content updated with current US market trends and compliance standards. Required Skills & Experience: 2–5 years of experience as a sales trainer (preferably for US/International voice process) Deep understanding of US consumer behavior and tele-sales techniques Excellent communication, presentation, and interpersonal skills Experience with CRM tools and call monitoring systems Strong coaching and mentoring mindset Background in auto parts sales is a plus 👉 Apply now or tag someone who fits this! 📩 Drop your resumes at : hr@isupportio.com #SalesTrainer #USProcess #BPOJobs #InternationalSales #SupportioHiring #CarPartsSales #TrainingAndDevelopment Show more Show less
As a member of the Supportio Business Services team, you will play a crucial role in designing and implementing effective sales training programs to enhance the skills and performance of our sales team. Your responsibilities will include conducting needs assessments, choosing appropriate training methods, facilitating engaging training sessions, and evaluating program effectiveness through feedback and performance metrics. Additionally, you will provide ongoing support to sales representatives and collaborate with sales leadership to develop tailored training solutions aligned with sales strategies. To excel in this role, you should possess experience in the US market, along with a proven track record in sales training or sales management. Strong communication skills, both verbal and written, are essential, as well as a deep understanding of sales techniques and methodologies. Your ability to manage the full training cycle and proficiency in using technology and software for training, such as LMS platforms, will be key to your success in this position. To be considered for this opportunity, you must be available for full-time, in-office employment at our Thane, Maharashtra location. The role requires working Monday to Friday on a night shift schedule from 8:00 PM to 5:00 AM IST. We are looking for individuals who can work from the office and are able to join immediately. If you are passionate about making a significant impact and are eager to contribute to the growth and success of our team, we encourage you to apply and take the next step in your professional development with Supportio Business Services. Visit our website at http://www.isupportio.com/ to learn more about our integrated business support solutions tailored for startups and growing enterprises.,
Job Summary: We are seeking a results-driven and detail-oriented Process Manager – US Sales to lead and optimize our US-based sales processes. This role involves overseeing day-to-day sales activities, improving workflows, enhancing productivity, and ensuring all team members align with sales strategies and quality standards. Key Responsibilities: Process Oversight: Design, implement, and continuously improve sales processes tailored to the US market. Monitor workflow efficiency, call quality, and conversion performance. Team Coordination: Lead, mentor, and support team leaders and sales representatives. Ensure shift adherence, KPI achievement, and quality benchmarks are met. Performance & Reporting: Track daily/weekly sales metrics and prepare performance dashboards. Analyze data to identify process gaps and improvement opportunities. Highlight trends, forecast sales, and identify underperforming areas. Training & Development: Develop training modules and SOPs for onboarding and upskilling. Conduct regular refreshers to ensure process knowledge and compliance. Analyze sales funnel and drive improvements in pitch, objection handling, and closure rate. Collaboration: Coordinate with marketing, customer support, and fulfillment teams to align business goals. Work closely with the Operations Manager to implement strategic sales plans. Compliance & Quality: Ensure adherence to US sales regulations, product knowledge, and quality standards. Handle escalations, audits, and compliance-related issues. Requirements: Bachelor’s degree in Business Administration, Sales, or related field. 3–5 years of experience in managing US sales processes, preferably in a BPO or eCommerce environment. Strong knowledge of sales CRMs, lead management, and outbound/inbound strategy. Excellent leadership, analytical, and communication skills. Ability to work night shifts (US hours) and handle high-pressure sales environments. Preferred Skills: Experience with automotive/eCommerce sales is a plus. Six Sigma or Lean process certification is advantageous. Salary: ₹5.5 – ₹9.5 LPA (Based on experience & performance) Location : Thane West | Working days: Monday to Friday | Night shift (8pm to 5am)
Company info : Supportio delivers integrated business support solutions tailored for startups and growing enterprises. Our services enhance operational efficiency, scalability, and customer satisfaction, empowering businesses to navigate growth challenges seamlessly. Website : http://www.isupportio.com/ We're expanding and seeking talented individuals who bring expertise, unique skills, and a fresh perspective to our dynamic team. If you are driven to make a significant impact, we invite you to apply and embark on a path of professional development and success with Supportio Business Services. Roles & Responsibilities : Lead a team of inbound and outbound sales agents focused on the US market. Monitor team performance, set daily goals, and ensure KPIs are met. Train, coach, and mentor sales representatives on product knowledge, soft skills, and sales techniques. Handle escalations and assist with complex customer queries or negotiations. Track and report team performance metrics such as conversion rates, call quality, and revenue. Ensure adherence to call quality standards, compliance guidelines, and U.S. process protocols. Motivate the team to achieve individual and group targets through incentives and recognition. Prerequisite for applying for the position : Bachelor’s degree preferred Prior experience in international B2C or B2B sales is must Willingness to work night shifts Budget : Upto 7.20 LPA Location: Thane West | Working days: Monday to Friday | Night shift (8pm to 5am)
Supportio is a company that delivers integrated business support solutions tailored for startups and growing enterprises. Their services are designed to enhance operational efficiency, scalability, and customer satisfaction, enabling businesses to navigate growth challenges seamlessly. If you are seeking to make a significant impact and are driven towards professional development and success, Supportio Business Services invites you to apply and be a part of their dynamic team. As a part of the team at Supportio, your role will involve leading a team of inbound and outbound sales agents focused on the US market. You will be responsible for monitoring team performance, setting daily goals, and ensuring that key performance indicators (KPIs) are met. Additionally, you will play a vital role in training, coaching, and mentoring sales representatives on product knowledge, soft skills, and sales techniques. Handling escalations, assisting with complex customer queries or negotiations, and tracking and reporting team performance metrics such as conversion rates, call quality, and revenue will also be part of your responsibilities. It will be essential to ensure adherence to call quality standards, compliance guidelines, and U.S. process protocols while motivating the team to achieve individual and group targets through incentives and recognition. To be considered for this position, a bachelor's degree is preferred, along with prior experience in international B2C or B2B sales. Candidates must also be willing to work night shifts. Budget for this position is up to 7.20 LPA, and the location is in Thane West. The working days are Monday to Friday, with a night shift schedule from 8 pm to 5 am. If you are ready to bring your expertise, unique skills, and fresh perspective to Supportio, apply now and embark on a journey of professional growth and success.,
As a part of the Supportio team, you will play a crucial role in leading a team of inbound and outbound sales agents dedicated to serving the US market. Your responsibilities will include monitoring team performance, setting daily goals, and ensuring that key performance indicators (KPIs) are consistently met. Additionally, you will be responsible for training, coaching, and mentoring sales representatives on product knowledge, soft skills, and effective sales techniques. You will be the point of contact for handling escalations and supporting with complex customer queries or negotiations. Tracking and reporting team performance metrics, such as conversion rates, call quality, and revenue, will be essential to your role. It will also be your responsibility to ensure that the team adheres to call quality standards, compliance guidelines, and U.S. process protocols. Motivating the team to achieve individual and group targets through incentives and recognition will be a key aspect of your day-to-day activities. To be considered for this position, you must be available for full-time, in-office employment at our Thane, Maharashtra location. The ability to work from the office and join immediately are prerequisites for this role. The budget for this position is up to 7.50 LPA, with working days scheduled from Monday to Friday. The shift timings for this role are during the night shift, from 8:00 PM to 5:00 AM IST. If you are driven to make a significant impact and possess the necessary skills and experience, we encourage you to apply and join our team at Supportio Business Services. Your expertise and fresh perspective will be valued as we continue to empower businesses to navigate growth challenges seamlessly.,
Company info : Supportio delivers integrated business support solutions tailored for startups and growing enterprises. Our services enhance operational efficiency, scalability, and customer satisfaction, empowering businesses to navigate growth challenges seamlessly. Website : http://www.isupportio.com/ We're expanding and seeking talented individuals who bring expertise, unique skills, and a fresh perspective to our dynamic team. If you are driven to make a significant impact, we invite you to apply and embark on a path of professional development and success with Supportio Business Services. Roles & Responsibilities : 1. Design and develop comprehensive training modules to enhance sales techniques, product knowledge, and customer engagement skills. 2. Facilitate workshops, seminars, and one-on-one training sessions for both new hires and existing sales staff to ensure consistent skill development. 3. Work closely with sales managers to identify training needs, align training objectives with sales goals, and address performance gaps. 4. Stay informed about the latest sales strategies, tools, and best practices to incorporate into training programs. 5. Keep detailed records of training activities, participant progress, and feedback to track development and inform future training initiatives. Prerequisite for applying for the position : 1. Are available for full-time in-office employment (Office Location - Thane, Maharashtra) 2. Can work from the office and Can join immediately. Budget : Upto 7LPA Working days : Monday to Friday Shift : Night Shift (8:00 PM – 5:00 AM IST)
Company info: supportio delivers integrated business support solutions tailored for startups and growing enterprises. our service enhance operational efficiency, scalability and customer satisfaction ,empowering businesses to navigate growth challenges seamlessly. website: http://www.isupportion.com/ J ob and Responsibilities •Make outbound calls to prospective customers from international regions •Understand customer requirements and pitch suitable products/services effectively •Generate leads, follow up with prospects, and close sales over the phone •Achieve daily, weekly, and monthly sales targets and KPIs •Build and maintain a strong pipeline of potential customers •Maintain detailed and accurate records of customer interactions using CRM tools •Handle objections professionally and convert interest into sales •Provide excellent post-sale customer support and build long-term customer relationships •Stay updated with product knowledge, competitor offerings, and market trends. Required Skills: •Excellent English communication and interpersonal skills •Strong sales aptitude with persuasive and negotiation skills •Goal-oriented mindset with the ability to handle rejection •Confidence to work in a target-driven environment •Ability to multitask, prioritize, and manage time effectively •Proficient in using computers, CRM systems, and sales tools Qualifications: •Bachelor's degree preferred is must •Prior experience in international B2C or B2B sales is an advantage •Willingness to work night shifts. 💼 working days : Monday to Friday 🕛 shift timings: 8:00pm to 5:00 am ( Night shift)
You will play a crucial role as a Sales Trainer by leading training and development initiatives for our US-based sales process, with a primary focus on car parts and eCommerce. Your main responsibilities will include designing and delivering engaging sales training programs tailored specifically for the US market. You will coach both new hires and existing agents on various aspects such as product knowledge, objection handling, upselling, and closing techniques. Regular refresher sessions and performance assessments will be conducted to ensure continuous improvement. Monitoring live calls, providing constructive feedback, and supporting performance improvement plans will be a key part of your role. Collaboration with sales leaders to identify skill gaps and align training with business goals is essential. It will also be your responsibility to keep the training content updated with current US market trends and compliance standards. To excel in this role, you should possess at least 5 years of experience as a sales trainer, preferably for US/International voice processes. Deep understanding of US consumer behavior and tele-sales techniques is crucial. Excellent communication, presentation, and interpersonal skills are required. Experience with CRM tools and call monitoring systems will be beneficial. A strong coaching and mentoring mindset is necessary, and a background in auto parts sales would be advantageous. If you are passionate about coaching teams to perform at their peak and have the required skills and experience, we encourage you to apply for this exciting opportunity. Please send your resumes to hr@isupportio.com. Let's work together to drive success in sales training for the US market!,
Company info : Supportio delivers integrated business support solutions tailored for startups and growing enterprises. Our services enhance operational efficiency, scalability, and customer satisfaction, empowering businesses to navigate growth challenges seamlessly. Website : http://www.isupportio.com/ We're expanding and seeking talented individuals who bring expertise, unique skills, and a fresh perspective to our dynamic team. If you are driven to make a significant impact, we invite you to apply and embark on a path of professional development and success with Supportio Business Services. Roles & Responsibilities : Handle inbound customer calls, emails, and chats in a professional and courteous manner. Provide accurate information regarding products, services, and policies. Address customer queries, resolve concerns, and escalate issues when necessary. Maintain proper documentation of customer interactions in the system. Ensure high levels of customer satisfaction by delivering prompt and effective service. Collaborate with internal teams to ensure seamless customer experience. Prerequisite for applying for the position : 1. Are available for full-time in-office employment (Office Location - Thane, Maharashtra) 2. Can work from the office and Can join immediately. Working days : Monday to Friday Shift : Night Shift (8:00 PM – 5:00 AM IST)