Sales Support Specialist

SLB

0 - 2 years

0 Lacs

coimbatore tamil nadu india

Posted:8 hours ago| Platform:

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Skills Required

support strategy service filtering costing pricing learning sap word compliance

Work Mode

On-site

Job Type

Full Time

Job Description

The Sales Support Specialist is responsible for the preparation of proposals based on customers incoming request for quotes. This person must have the ability to interpret customer's technical and commercial documents to ensure the quotations meet both company and the customer's requirements.

Develop the capability to quote all assigned products for the market Business Line served globally to customers per the go to market strategy service level requirements.
Respond to customer phone calls and emails timely and professionally.
Review incoming requests from the filtering team and/or direct from customer, review customer requirements including technical and commercial specifications and documents.
Calculate price and discounts utilizing approved process and price lists.
Coordinate with the appropriate costing/pricing authority when products or special adders are outside of the standard price lists.
Provide solutions or offer alternatives to the customer inquiries that meet their requirements.
Prepare and send quotations on time quotations that exceed the customer expectations.
Cultivate friendly, personal relationships with key customers, learning their needs and preferences.
Provide accurate and timely information to customers, field sales personnel, and other regarding orders, inquiries and other related activities.

Degree and qualification level.

Non-engineers – BBA, Bcom

Years of specific experience: 0-2 years relevant
Knowledge of specific systems

SAP or any ERP
Commercial terms
Microsoft Excel
Microsoft Word

Desirable experience/skills/languages

Product knowledge
Trade Compliance terms
Legal terms

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