Sales & Support Representatives (International)

1 - 5 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a proactive and results-driven professional based in Noida, you will be responsible for generating leads through various outreach methods, including cold calling. Your role will involve managing chat conversations, phone calls, and support tickets efficiently, with the primary goal of converting prospects into valuable business opportunities. Additionally, you will be tasked with addressing technical queries from clients and overseeing the international sales and support lifecycle. Your key responsibilities will include: - Generating leads through cold calling, emails, and other relevant channels. - Efficiently handling chat support, phone calls, and support tickets. - Converting potential leads into successful sales and business opportunities. - Addressing and resolving technical queries from clients and customers. - Managing the complete international sales and support lifecycle. To excel in this role, you must possess the following skills and qualifications: - Strong problem-solving and troubleshooting abilities. - Minimum of 1 year of relevant experience in a similar role. - Prior experience working with the international market. - Basic understanding of conflict resolution strategies. - Excellent technical and analytical skills. - Strong verbal and written communication skills. - Ability to work effectively both independently and as part of a team. - Willingness to commit to a 1-year service agreement. If you are ready to take on this exciting opportunity, please reach out to us at Plot No. 165, NSEZ, Noida (U.P.), India 201305. You can contact Neha at +91 9958180495 for further information or to express your interest in this position.,

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