As a proactive and results-driven professional based in Noida, you will be responsible for generating leads through various outreach methods, including cold calling. Your role will involve managing chat conversations, phone calls, and support tickets efficiently, with the primary goal of converting prospects into valuable business opportunities. Additionally, you will be tasked with addressing technical queries from clients and overseeing the international sales and support lifecycle. Your key responsibilities will include: - Generating leads through cold calling, emails, and other relevant channels. - Efficiently handling chat support, phone calls, and support tickets. - Converting potential leads into successful sales and business opportunities. - Addressing and resolving technical queries from clients and customers. - Managing the complete international sales and support lifecycle. To excel in this role, you must possess the following skills and qualifications: - Strong problem-solving and troubleshooting abilities. - Minimum of 1 year of relevant experience in a similar role. - Prior experience working with the international market. - Basic understanding of conflict resolution strategies. - Excellent technical and analytical skills. - Strong verbal and written communication skills. - Ability to work effectively both independently and as part of a team. - Willingness to commit to a 1-year service agreement. If you are ready to take on this exciting opportunity, please reach out to us at Plot No. 165, NSEZ, Noida (U.P.), India 201305. You can contact Neha at +91 9958180495 for further information or to express your interest in this position.,
As an Associate Product Analyst/Manager at our company located in Noida, you will play a crucial role in managing product development, ensuring alignment with business goals, and driving innovation to create exceptional user experiences. You will collaborate closely with cross-functional teams, write detailed user stories, create wireframes, and assist developers in creating Software Requirement Specifications (SRS) and User Guides. Your proficiency in Agile methodologies will be essential to plan, prioritize, and execute product initiatives effectively. Utilizing your strong analytical skills, you will analyze data to derive actionable insights and improve product performance. Engaging with customers to understand their needs and enhance user experience will be a key aspect of your role. Additionally, you will support the development and integration of AI models and AI marketplaces to enhance our product offerings. To qualify for this position, you should hold a Bachelor's or Master's degree in Computer Science or a related field and have a minimum of 1 year of experience in product management, preferably in SaaS or B2B E-commerce. Proficiency in Agile methodologies, data analysis tools, and exceptional communication and interpersonal skills are required. A customer-centric approach and a passion for delivering outstanding user experiences are essential qualities we are looking for in the ideal candidate. Knowledge of AI models and AI marketplaces would be a plus. If you possess a keen analytical mindset, a drive to innovate, and are ready to sign a 1-year service agreement, we encourage you to apply for this exciting opportunity. For further information or to express your interest in this position, please reach out to us at Plot No. 165, NSEZ, Noida (U.P.), India 201305. You may contact Neha at +91 9958180495.,