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SHIKHAR RESOURCES
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Sales Support Executive

Sales Support Executive

SHIKHAR RESOURCES

0 years

1 - 2 Lacs

pimpri pune maharashtra

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

erp systems data entry in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

Order Booking: Enter customer orders into the system accurately and on time.

Invoicing: Prepare and issue sales invoices, credit notes, and ensure proper documentation.

GRN Entries: Record and update Goods Receipt Notes in the system and verify quantities.

Tracking: Monitor order status, dispatch details, delivery tracking, and update stakeholders.

Inventory Coordination: Check stock availability, reserve stock for orders, and coordinate with the warehouse.

Customer Support: Handle customer calls/emails for order status, product information, and invoice queries.

Follow-Up: Follow up with logistics, accounts, and warehouse teams for timely delivery and billing.

Documentation: Maintain all sales-related records, order files, and customer documents.

Reporting: Prepare daily, weekly, and monthly sales reports, order status reports, and pending order updates.

Data Entry: Update CRM or ERP systems with customer data, order details, and follow-up notes. • Payment Coordination: Assist in payment follow-ups and share payment status with sales/accounts teams.

Support to Sales Team: Help sales executives with quotations, product details, and customer communication.

Issue Resolution: Support in resolving delivery issues, invoice errors, or order discrepancies.

Internal Coordination: Work closely with procurement for stock requirements and with finance for invoice queries.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

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