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Description
Job Title: Sales Support Representative & Data Entry Experience: Minimum 2 Years Job Type: Permanent, Full-Time On-Site Location: Gota, Ahmedabad About the Role: We are seeking a motivated and customer-focused Sales Support Representative & Data Entry to manage inbound and outbound customer inquiries, provide accurate product details, and successfully close sales related to auto parts, primarily car tyres. The ideal candidate will have excellent communication skills in English, a proactive sales approach, and the ability to maintain precise records of transactions and customer interactions. Key Responsibilities: Respond promptly to customer inquiries via phone, WhatsApp, email, and other communication platforms. Share detailed product information, including specifications, pricing, availability, and warranty details. Identify customer needs and recommend suitable products based on their requirements. Confidently close sales deals by effectively addressing queries, objections, and negotiating terms when necessary. Enter and update sales orders, quotations, and customer data accurately into company records and Excel files. Maintain organized records of all customer interactions, inquiries, and sales activities. Follow up on pending inquiries and quotations to ensure conversion into confirmed sales. Stay updated with product ranges, pricing structures, and promotional offers to better assist customers. Support with general data entry and administrative tasks during non-sales periods. Skills & Requirements: Strong verbal and written communication skills in English. Ability to confidently interact with customers and build rapport over the phone and digital platforms. Organized, detail-oriented, and capable of managing multiple inquiries and data entry tasks efficiently. Basic knowledge of auto parts and car tyres (training can be provided). Proficiency in MS Excel and general data entry. Sales-driven mindset with the ability to handle objections and close deals independently. Prior experience in a sales or customer support role is preferred. Ability to adapt to a fast-paced, customer-centric work environment. Preferred Experience: Background in auto parts sales, call centers, customer service, or retail sales. Familiarity with inventory and sales management systems is an advantage. Why Join Us? Opportunity to grow within a rapidly expanding business. Exposure to the automotive industry and hands-on product knowledge. Supportive work environment with clear performance incentives. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹25,000.00 per month Schedule: Day shift Ability to commute/relocate: Gota, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your Past/Current Salary at Job? What was your Salary before appraisal? Which month was your last salary appraisal? What is your expected Salary? Experience: Direct sales: 1 year (Preferred) Language: English (Preferred) Location: Gota, Ahmedabad, Gujarat (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person Speak with the employer +91 9137778224
