Sales Support Coordinator

Role: Sales Support

Location : Indira Nagar Bangalore

Job description

We are looking for a detail-oriented AV sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales with quotations, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.

To be a successful sales coordinator, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills and a background in AV.

Sales Coordinator Responsibilities:

Helping the sales team to improve their productivity by sharing quotations on their behalf and ensuring that all Sales Representatives have high-quality and up-to-date support.

Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.

Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

Collaborating with other departments to ensure sales, queries, and deliveries are handled efficiently.

Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.

Sales Coordinator Requirements:

A bachelor's degree in a related field.

1 or more years experience in sales/presales

Experience as a sales coordinator in the AV industry is advantageous.

Good team development and leadership skills.

Computer literacy.

Good administrative, organizational, and problem-solving skills.

Excellent communication, sales, and customer service skills.

The ability to multitask, work in a fast-paced environment, and meet deadlines.

Current knowledge of industry trends and regulations.

preferring immediate joiners

Please share your updated cv to hr@avientek.com