Company Description Keona Textiles, based in Surat, Gujarat, India, is a renowned manufacturer, supplier, and exporter of high-quality fabrics including Silk, Cotton, and Organza. Our products, known for their excellent quality, skin-friendliness, smooth texture, and longevity, are crafted in accordance with industry standards and trending fashion styles. We pride ourselves on our state-of-the-art infrastructural facility, which enables us to meet large-scale market demands efficiently. Under the leadership of Mr. Hardik Dave, we have become a preferred choice in the industry due to our commitment to quality, attractive range of products, and economic pricing. Role Description This is a full-time on-site role for a Sales Support Coordinator, located in Surat. The Sales Support Coordinator will be responsible for assisting the sales team with administrative tasks, ensuring customer satisfaction, managing customer service inquiries, and maintaining effective communication with clients. Day-to-day tasks include handling orders, processing sales documentation, coordinating with production teams, and providing timely updates to clients regarding their orders. Qualifications Possess strong Analytical Skills and Administrative Assistance capabilities. Experience in ensuring Customer Satisfaction and delivering excellent Customer Service. Effective Communication skills, both written and verbal. Ability to work independently and manage time efficiently. Bachelor's degree in Business Administration or related field is preferred. Proficiency in using Microsoft Office Suite and CRM software.
As a Sales Support Coordinator at Keona Textiles in Surat, Gujarat, India, you will play a crucial role in assisting the sales team with administrative tasks and ensuring customer satisfaction. Your responsibilities will include managing customer service inquiries, handling orders, processing sales documentation, and maintaining effective communication with clients. You will be expected to coordinate with production teams and provide timely updates to clients regarding their orders. Key Responsibilities: - Assist the sales team with administrative tasks - Ensure customer satisfaction by managing customer service inquiries - Handle orders and process sales documentation - Coordinate with production teams - Provide timely updates to clients regarding their orders Qualification Required: - Possess strong analytical skills and administrative assistance capabilities - Experience in ensuring customer satisfaction and delivering excellent customer service - Effective communication skills, both written and verbal - Ability to work independently and manage time efficiently - Bachelor's degree in Business Administration or related field is preferred - Proficiency in using Microsoft Office Suite and CRM software Keona Textiles is a renowned manufacturer, supplier, and exporter of high-quality fabrics including Silk, Cotton, and Organza. With a commitment to quality, an attractive range of products, and economic pricing, we have become a preferred choice in the industry. Our state-of-the-art infrastructural facility enables us to meet large-scale market demands efficiently under the leadership of Mr. Hardik Dave.,