The Opportunity
As a Sales Support Specialist, you will be part of Indian Operation Center in India (INOPC), aiming to develop a global value chain, where key business activies, resources and expertise are shared across geographic boundaries in order to optimize value for Hitachi Energy customers across market.
You will support Switzerland Demand side Team throughout the Sales Process.
How You’ll Make An Impact
- Write value added proposals for mainstream transformers and ensure they are captured in current tools.
- Responsible for all technical, financial (costs and prices) and management aspects of bids/estimates/ proposal. Review and comment customer’s specification and requirements and determine appropriate solution for proposal.
- Identifies potential risks in the bids/estimates/quotations. Help with reviewing certain legal aspects – Terms and Conditions of Sales.
- Participate on Risk Reviews and internal negotiation. Communication with Hitachi Energy and external factories for technical and commercial clarifications.
- Present proposed solution to Hitachi Energy Sales Team (giving final approval – SOX compliance).
- Support negotiation/clarification during bidding process. Develop and maintain positive relationship with existing and new customers.
- Ensures cross-collaboration within in the Sales/WCFE team, and actively promotes collaboration with HUB BU.
- Use of judgment and initiative necessary to identify priorities, solve problems, meet schedule, adapt to change and choose the most efficient ways to do the work.
- Track proposal status and follow-up with customers. Act as call center for clarifications and support with possibility to open factory case(s).
- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background
- Bachelor’s degree in Electrical Engineering Degree. Should have hands-on 2+ yrs experience in Transformer Sales.
- Knowledge in Transformer / Power Substation. Ability to handle high load capacity by setting priorities.
- Good written and verbal communication skills with strong organization and time management.
- Proficient in Microsoft office tools (Excel, word & PowerBI) & Sales force/CRM
- Proven interpersonal abilities with peers, colleagues, superiors, customer, suppliers and service providers.
- Proficiency in both spoken & written English language is required.
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.
We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.