Sales & Reservations Manager

Job Description You will be working as a full-time Sales & Reservations Manager at a company based in Pune. Your role will involve overseeing reservation activities, managing customer service, and driving sales efforts. Your responsibilities will include handling guest inquiries and reservations, training staff on customer service and sales techniques, developing sales strategies, and ensuring guest satisfaction throughout their stay. Key Responsibilities - Manage all reservation activities - Oversee customer service operations - Drive sales efforts - Handle guest inquiries and reservations - Train staff on customer service and sales techniques - Develop and implement sales strategies - Ensure guest satisfaction throughout their stay Qualifications - Experience in handling reservations and providing excellent customer service - Strong communication and sales skills - Ability to effectively train staff - Excellent organizational and multitasking abilities - Proficiency in using reservation systems and other relevant software - Experience in the hospitality industry is a plus - Bachelor's degree in Hotel Management, Business Administration, or a related field,