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WTW Global Delivery And Solutions
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Sales Operations Specialist

Sales Operations Specialist

WTW Global Delivery And Solutions

2 - 6 years

4 - 8 Lacs

mumbai

Posted:5 hours ago| Platform:

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Skills Required

data analysis data management sales operations risk analytics project management underwriting consulting actuarial client management crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sales Operations
- Monitor pipeline health, reporting, and performance tracking across APAC.
- Manage licenses and cost-associated tools, ensuring optimal utilization.
- Support D365 data management and cleansing for accurate performance reporting.

Project & Campaign Support
- Partner with Sales Engagement Leads to drive account planning and campaign success tracking in Dynamics 365.
- Leverage LinkedIn Sales Navigator to build marketable databases and qualify leads.
- Manage and distribute leads to ensure timely follow-up and conversion tracking.
- Contribute to special projects such as APAC newsletters, SOP creation, and investment or market landscape research.

Collaboration & Reporting
- Support stakeholders on strategic research requests and ad-hoc assignments.
- Provide regular progress updates to the APAC Sales Engagement Leader.
- Actively support the Client Satisfaction process including NPS survey distribution and data analysis

Qualifications

Qualifications, Skills, Knowledge & Competencies

Qualifications: Must have a Batchelor s degree or sufficient local level qualifications to support suitability for the role

Skills:

Ability to prioritize tasks and meet deadlines in a fast-paced, multi-project environment.
Strong communication skills in English (verbal and written).
High attention to detail and accuracy.
Capability to work independently and collaboratively across time zones.

Tools:

CRM Systems: Microsoft Dynamics 365 or Salesforce (mandatory)
Prospecting Tools: LinkedIn Sales Navigator (mandatory)
Microsoft Office Suite (Excel, PowerPoint, Word)
Market & news intelligence tools such as Factiva (advantageous)

Competencies:

Proactive problem solver with a growth mindset.
Team-oriented with strong interpersonal skills.
Excellent time management and organizational abilities.
Knowledge of data management best practices.

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