Sales Operations Analyst

Role & responsibilities

• Responsible for assimilating data across assigned regional offices and analyze sales tracking
• Ensure CRM is utilised effectively to justify the high CAPEX and to drive sales force productivity.
• Assess market trends and competitive actions by regular monitoring of regional offices
• Develop monthly dashboards for top management
• Escalate issues to top management on an exception-basis (including resource challenges, customer negotiations, key accounts management, etc.)
• Make cross-functional decisions within the zone and on behalf of the region, with guidance from top management in exceptional items
• Disseminate field level information across different relevant functions to facilitate creative improvements
• Accomplish target revenue and profitability goals for the zone
• Collaboratively set zonal vision and business plan; prioritize in accordance with overall Nilkamal objectives
• Take up responsibility of additional special projects, as required

Essential

• Strong problem identification and objections resolution skills.
• In depth SAP and CRM knowledge
• In depth knowledge of the SKUs and that the company produces and sells
• Proficient in MS Office (Word, Excel, PowerPoint) and Adobe CS applications. SAP experience is an advantage.
• Proven outstanding numerical and analytical skills.
• Proven excellent communication skills verbal and written.
• Excellent project management skills, strong focus on detail and ability to manage multiple deadlines and meet fast timelines.
• Multi task, proactive and X-functional/discipline attitude.
• Ability to solve problems with high energy and a positive attitude.
• Must be self-motivated and have a high sense of urgency.
• Ability to build solid working relationships with several departments.
• Fluency in English

Preferred

• Proactive in approach
• Ability to handle stress