Role & responsibilities Receive and process sales orders in a timely and accurate manner. • Coordinate with the sales team to ensure order fulfilment and delivery. • Coordinate with despatch production team for timely processing customer orders.• Serve as the primary point of contact for customer inquiries and support. • Address customer issues and collaborate with the sales team to provide solutions. • Addressing questions about products, services, pricing, and delivery timelines. • Responsible for managing the entire process efficiently to meet customer expectations and deadlines.• Assist the sales team in preparing quotations, proposals, and sales presentations. • Provide daily update on customer order status. • Provide administrative support to enhance the team's efficiency. • provide prompt and accurate responses to potential and existing customers. • Coordinate with Presale team to get the correct data to process order efficiently. • Prepare internal meeting agendas, document minutes, and follow up on action items.• Juggling multiple responsibilities such as handling inquiries, coordinating with teams, and managing documentation requires strong organizational skills. • Work closely with departments such as marketing, logistics, and finance to ensure the timely delivery of products or services to customers • Prepares Advance Bank Guarantee, Performance Bank Guarantee, Proforma Invoice. • Providing support to credit control team for customer outstanding, payment follow up with customer. Preferred candidate profile From engineering company with knowledge of SAP
Role & responsibilities Responsible for assimilating data across assigned regional offices and analyze sales tracking Ensure CRM is utilised effectively to justify the high CAPEX and to drive sales force productivity. Assess market trends and competitive actions by regular monitoring of regional offices Develop monthly dashboards for top management Escalate issues to top management on an exception-basis (including resource challenges, customer negotiations, key accounts management, etc.) Make cross-functional decisions within the zone and on behalf of the region, with guidance from top management in exceptional items Disseminate field level information across different relevant functions to facilitate creative improvements Accomplish target revenue and profitability goals for the zone Collaboratively set zonal vision and business plan; prioritize in accordance with overall Nilkamal objectives Take up responsibility of additional special projects, as required Essential : Strong problem identification and objections resolution skills. In depth SAP and CRM knowledge In depth knowledge of the SKUs and that the company produces and sells Proficient in MS Office (Word, Excel, PowerPoint) and Adobe CS applications. SAP experience is an advantage. Proven outstanding numerical and analytical skills. Proven excellent communication skills verbal and written. Excellent project management skills, strong focus on detail and ability to manage multiple deadlines and meet fast timelines. Multi task, proactive and X-functional/discipline attitude. Ability to solve problems with high energy and a positive attitude. Must be self-motivated and have a high sense of urgency. Ability to build solid working relationships with several departments. Fluency in English Preferred : Proactive in approach Ability to handle stress
As a Manager Logistics, your role will involve planning, coordinating, and managing the movement and distribution of goods. Your primary focus will be on transportation management, order fulfillment, route optimization, cost control, supply chain coordination, carrier selection, and distribution network management. Your key responsibilities will include overseeing the end-to-end supply chain, which includes warehousing, transportation, and distribution. You will be leading a team of logistics staff, coordinating with transporters and suppliers to ensure smooth operations. You will be required to have analytical thinking, negotiation skills, effective communication, and strategic planning abilities. Working knowledge of SAP S4 HANA will be essential for this role. Performance metrics for this position will be based on delivery times, transportation costs, order accuracy, and customer satisfaction. Compliance with regulatory standards in transport, customs, and distribution will be a key focus area. Your interactions will involve handling logistics issues, addressing delivery queries, and coordinating with suppliers to ensure efficient operations. The compensation for this position will be commensurate with your experience and skill set.,
As the Plant Manager for the racking manufacturing plant, your primary responsibility is to own the plant's P&L, ensuring profitability, delivery performance, and alignment with business objectives. You will lead the operations of the plant, overseeing production in job shop settings that include roll forming, press shop, weld shop, powder coating, packing, and dispatch. Your role will involve driving a high-performance culture, ensuring operational excellence through lean manufacturing tools for continuous improvement, and fostering a culture of safety, quality, and teamwork. It is crucial to ensure smooth operations, customer satisfaction, cost efficiency, quality compliance, and long-term capacity building. **Core Responsibilities:** - Serve as the spokesperson and leader for the plant, ensuring smooth audits, customer visits, and external stakeholder engagements. - Oversee daily operations across all functions including Production, Quality, Maintenance, Toolroom, Dispatch, and allied departments to ensure smooth workflow, process integrity, and adherence to customer timelines. - Implement Lean Manufacturing, TPM, Kaizen, and other continuous improvement initiatives for waste reduction, yield optimization, cost reduction, and energy efficiency to achieve world-class manufacturing standards. - Ensure quality standards, process consistency, and adherence to specifications for fabricated and coated parts, supporting robust inspection and non-conformance management. - Monitor and achieve operational KPIs such as productivity, OEE, Quality, Delivery adherence (OTIF), Inventory turns, Scrap generation, and Manpower efficiency while driving adherence to annual operating plans. - Build, motivate, and mentor a high-performance workforce, enabling regular training, succession planning, and capability enhancement across departments. - Identify and support expansion projects, automation opportunities, ERP/SAP digitization, and other modernization initiatives to enhance plant competitiveness. - Optimize resource allocation, CAPEX/OPEX budgets, and supply chain efficiency to ensure effective material flow, cost management, and timely delivery performance. - Ensure adherence to delivery timelines and manage supply chain/logistics efficiency for customers. - Ensure compliance with statutory regulations, safety norms, and environmental standards with robust inspection and non-conformance management practices. **Desired Experience & Skills:** - Bachelor's degree in Engineering, Manufacturing, or Operations Management. - 10-15 years of experience in plant management, ideally in racking/fabrication, with exposure to multiple job shop processes. - Proven track record of managing large multifunctional teams and delivering plant-level P&L responsibility. - Strong leadership and strategic mindset with hands-on exposure to Lean/TPM/Operational Excellence practices. - Strong business acumen with the ability to balance operational excellence with financial discipline. - Excellent interpersonal, communication, and conflict management skills. - Familiarity with SAP/ERP-based manufacturing operations and MIS reporting systems.,