Sales Operation Manager

4 - 6 years

32 - 37 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Years of Experience

:

4-6 years

Location: Bangalore

About the Role:


We are seeking a dynamic and analytical Sales Operations Analyst to join our Central Sales Operations team. This role will be pivotal in driving operational efficiency, sales effectiveness, and strategic alignment across our global Go-To-Market (GTM) teams.
You will work closely with Sales, Marketing, Finance, and other cross-functional stakeholders to optimize CRM usage, automate sales processes, and deliver actionable insights that fuel revenue growth.

Key Responsibilities:

Implement and adapt centralized sales processes to maximize efficiency and improve customer experience
Identify areas for productivity enhancement within sales and marketing functions
Drive adoption and continuous improvement of sales tools (dashboards, pipeline review tools, discovery frameworks, etc.)
Define and manage KPIs, ensuring robust reporting that supports leadership decision-making
Lead change management initiatives and support rollout of new tools, systems, and methodologies
Drive and manage growth-oriented sales programs
Govern Salesforce platform usage, ensuring process consistency and best practices

Required Skills & Qualifications:

3-5 years of relevant experience in Sales Operations, Business Operations, Sales Enablement, or Project Management
Proven success implementing sales enablement initiatives and process improvement strategies
Strong hands-on experience with Salesforce (governance, reporting, administration)
Advanced analytical skills and proficiency in data segmentation, visualization, and insight generation
Experience in cross-functional collaboration and stakeholder management
Demonstrated ability to balance strategic thinking with operational execution


Preferred Skills

Background in consulting, SaaS, media, BFSI, or technology industries
Prior exposure to sales performance management and/or marketing operations
Strong communication and presentation skills
Highly proactive, adaptable, and solutions-driven mindset
Familiarity with business intelligence tools (e.g., Power BI, Tableau) is a plus

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