Sales Officer

Key Responsibilities:

• Assist customers in the showroom, understanding their preferences and recommending suitable vehicles.
• Provide complete information on vehicle features, pricing, financing options, and after-sales services buyers.
• Conduct test drives and explain the benefits of different models to potential
• Maintain in-depth product knowledge, including Toyota models and competitor offerings.
• Build and maintain strong customer relationships to ensure satisfaction and repeat business.
• Achieve monthly sales targets and contribute to dealership revenue.
• Handle inquiries via phone, email, and walk-ins, ensuring timely follow-ups.
• Work with finance and insurance teams to help customers with loan approvals and insurance options.
• Stay updated on market trends, competitor models, and promotional offers.
• Ensure proper documentation of all sales transactions and customer interactions.

Qualifications:

• Bachelor s degree or equivalent work experience in a related field.
• Prior experience in customer service, preferably in a service industry.
• Strong verbal and written communication skills.
• Ability to work effectively in a team environment.
• Problem-solving skills and attention to detail.
• Proficiency with MS Office Suite and customer service software.
• Strong interpersonal skills and a customer-first mindset.
• Minimum 2 years in any automobile sales (If Toyota experience, must have a 6-month relieving gap)

Benefits:

• Competitive salary and performance-based incentives.
• Health insurance and wellness programs.
• Opportunities for professional development and career growth.
• Friendly and supportive work environment.
• Paid time off and holiday leave.