Sales Manger In Hospitality

Job Description

Key Responsibilities: 1. Sales & Client Management Achieve sales and profit goals for banquet and event bookings. Utilize banquet sales tools and maintain a database of prospects and clients. Call potential and existing clients daily to build and maintain relationships. Track all communications and activities with prospects; record all sales. Be the point of contact and consultant to guests from the first call till the event day. Contract bookings and raise necessary invoices. Ensure client satisfaction and build loyalty by retaining key clients and securing repeat business. Respond to prospect inquiries, conduct visits, and arrange meetings for new clients. 2. Event Coordination Work with the General Manager to determine selling prices and menus for all banquet events. Coordinate with the Kitchen Chef and General Manager to plan menus, product and supply orders, and staffing. Schedule all banquet event functions, determine prices, and prepare event proposals. Collect signed contracts, deposits, and confirmations from clients. Ensure all arrangements are communicated clearly to the client throughout the event. Handle last-minute changes, substitutions, or special requests from the client. Assist the banquet staff as needed during the event and follow up post-event. 3. Banquet Planning & Execution Oversee the development and preparation of contracts for banquets, weddings, and corporate events. Respond and coordinate internal meeting requests. Ensure banquet rooms and other venues are properly set up before the event. Design and arrange custom decorations for special events such as weddings and anniversaries. Coordinate with vendors to ensure proper setup and timely removal of decorations. 4. Marketing & Budgeting Help develop banquet sales budgets and marketing plans. Participate in outside promotional activities as required to enhance the visibility of the property in the local community. Assist in implementing the sales strategy as directed by the General Manager. 5. Operational Duties Conduct site inspections and tours with potential clients. Ensure that all décor, equipment, signage, and event items are in place and functioning. Supervise the event from start to finish, including pre-event arrangements, event execution, and post-event wrap-up. Maintain a checklist to ensure all event requirements are fulfilled Documentation & Reports: Maintain: Daily checklist Event checklist Enquiry register Finished file Sales monthly proposal