Sales Manager/Assistant Manager/Head - (Healthcare Products)

Job Title: Sales Head (Mid Level)

Location:

Department:

• Experience:

  5-10 years of experience in sales within healthcare, diagnostics, hearing aids, eye care, dental chains, or related B2C service sectors.

Job Summary:

The Sales Head will be responsible for driving revenue across all centres under a B2C healthcare retail model. This role involves target setting, sales team training, lead management, and execution of sales strategies to ensure consistent business growth across regions.

Key Responsibilities:

Sales Growth & Target Achievement

• Drive overall sales performance and revenue generation across all centres.
• Set monthly and quarterly sales targets and ensure their consistent achievement.
• Track and optimise sales KPIs including lead volumes, conversions, and centre-wise performance.

Team Training & Performance Management

• Train and upskill counsellors and clinic staff on enquiry handling, counselling, and conversion techniques.
• Conduct regular performance reviews and provide coaching for improved productivity.

Lead & CRM Management

• Oversee the lead flow process, ensuring timely CRM follow-ups and structured progression through the sales funnel.
• Monitor enquiry sources, lead quality, and conversion rates; implement corrective action where required.

Business Development & Campaigns

• Plan and execute regional marketing campaigns, events, and promotional activities to increase walk-ins and enquiries.
• Drive hospital tie-ups, community outreach, and field sales initiatives to expand customer acquisition channels.
• Identify local opportunities and partnerships to support centre-level growth.

Reporting & Analysis

• Prepare and present weekly reports on leads, conversions, revenue, and campaign performance.
• Provide insights, forecasts, and recommendations to management for strategic decisions.

Experience & Qualifications:

Experience

• 5-10 years of experience in sales within healthcare, diagnostics, hearing aids, eye care, dental chains, or related B2C service sectors.

• Proven track record of leading sales teams and achieving targets across multiple centres/locations.