Sales Manager

Job Description

Role & responsibilities What will you be doing? Leading a team of 10-15 Admissions Counsellors. Providing strategic leadership to the team for achieving monthly and quarterly enrolment/ revenue and collection targets Owning the complete sales closing life cycle for leads assigned to your team across . This includes managing a team that is making phone calls, product demonstrations, sales closing, and post sales relationship management Monitoring the Sales Pipeline for your team and to ensure quality of the Sales funnel Monitoring the training provided by Team Managers to existing Admissions Counsellors on Right profiling of learner, Program knowledge, Sales closure techniques Controlling the attrition of team by managing and nurturing sales talent. Setting up teams performance standards using key Input and Output metrics and monitor the teams overall performance against the set goals. Establishing the uniqueness and effectiveness of upGrads model of online learning. Preferred candidate profile What we are looking for? Individual with outstanding English communication (written and verbal) and interpersonal skills. 3+ years of experience in sales in B2C ideally. Education sales experience preferred but not essential. Experience of handling Inside Sales team will be an advantage Solution oriented with effective problem solving skills Excellent People orientation Great listeners, and trustworthy individuals who can bond with both Internal and external stakeholders. Individuals with ability to approach any situation with patience and very strong empathy Sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets Passion to deliver the highest levels of customer service at all times Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable Perks and benefits