Sales Manager – Air Freight, based at Mumbai

Candidate should be Graduate/Post Graduate, with a Commercial experience of over 5 years in reputed Freight Forwarding / Logistics companies handling Air cargo. The candidate will be responsible for managing and developing air cargo sales, fostering relationships with customers, preparing and processing export documentation, and overseeing the logistics and coordination of freight shipments. The role involves extensive communication, customer service, and training activities to ensure exceptional service delivery.

Should be a dynamic, go-getter with strong customer orientation and ability to guide the Sales teams.

Must be well networked in the market and should have good contacts with Shippers & Consignees. Will be responsible for achieving targets, negotiating freight rates and ensuring timely collections. Additional responsibilities include maintaining and updating customer records in ERP system.

Key Competencies:

Strong communication and customer service skills

Experience with export documentation and procedures

Knowledge of freight forwarding and logistics processes

Ability to conduct training sessions and assist team members

Proficiency in information technology systems related to freight handling

Excellent problem-solving and organizational skills

Ability to work independently and as part of a team

Relevant qualifications in logistics, supply chain, or a related field