Sales Executive – Voice, Email, WhatsApp & Text

Role Overview:

Sales Executive

Key Responsibilities:

Lead Communication & Conversion:

• Engage with inbound and outbound leads via

  phone calls, WhatsApp, email, and SMS

  .
• Convert qualified leads into consultations, product purchases, or program sign-ups.
• Explain product/service features and benefits clearly and persuasively.

CRM & Follow-up:

• Maintain accurate and updated records in

  Zoho CRM

  or designated platform.
• Send timely follow-ups and reminders via chosen channels.
• Use tagging and workflows to move contacts through the funnel.

Customer Support & Objection Handling:

• Handle customer queries related to pricing, appointments, program details, and logistics.
• Understand and resolve objections professionally.

Collaboration:

• Coordinate with front desk, marketing, and operations teams to ensure smooth customer onboarding.
• Share customer feedback with internal teams for process improvement.



Reporting:

• Submit daily/weekly reports on lead status, conversions, follow-ups, and customer feedback.

Required Skills & Qualifications:

• Minimum

  1–3 years of experience

  in telesales, inside sales, or customer service roles.
• Excellent

  verbal and written communication

  skills in English, Hindi and Tamil
• Strong command over

  WhatsApp Business, Email etiquette, and professional texting

  .
• Experience working with CRM systems like

  Zoho CRM

  (preferred).
• Persuasive, target-driven, and good at multitasking.
• Patient, empathetic, and a good listener.

Bonus Points If You Have:

• Experience in

  healthcare, wellness, or preventive care

  industries.

Working Conditions:

• Mode:

  In-Office

• Work Days:

  Monday to Saturday

• Timings:

  9:00 AM – 6:00 PM

• Location:

  AIWO Wellness Center, TVH Beliciaa Towers, MRC Nagar, Chennai