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ThoughtSol Infotech Pvt. Ltd
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Sales Executive

Sales Executive

ThoughtSol Infotech Pvt. Ltd

0 - 2 years

0 Lacs

Noida Uttar Pradesh India

Posted:1 day ago| Platform:

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Skills Required

support pricing management transactions reports metrics service communication

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On-site

Job Type

Full Time

Job Description

Job Title: Sales Support Executive Experience Level: 0-2 year Location: Noida Job Type: Full-time Key Responsibilities: • Support the Sales team in post-sales backend operations to ensure timely execution and delivery • Assist customers with after-sales services, including warranty support, care pack activation, and issue resolution • Coordinate and negotiate with vendors to obtain competitive pricing and product availability as required by the Sales team • Ensure timely loading and management of care packs for sold items so that warranties can be easily claimed by customers • Maintain accurate records of sales transactions, customer communications, and vendor quotations • Act as a reliable operational link between Sales, Vendors, and Customers to avoid any delays in the order-to-delivery lifecycle • Generate and share regular reports on post-sales activities, vendor status, and customer support metrics • Handle follow-ups on deliveries, service requests, and escalate issues when necessary to ensure resolution • Ensure all backend activities align with company policies and customer expectations Requirements: • Bachelor’s degree in any discipline. • Strong communication skills (verbal and written). • Positive attitude with a willingness to learn and grow Show more Show less

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