Sales Executive

About the RoleWe are seeking an enthusiastic and customer-focused Gold Jewellery Sales Executive to join our team. The ideal candidate will have a passion for jewellery, excellent communication skills, and a proven ability to build strong customer relationships. You will play a key role in providing a personalized shopping experience, achieving sales targets, and representing the brand with professionalism and integrity. Key Responsibilities Greet and engage customers warmly, understanding their needs and preferences. Showcase and explain gold jewellery collections, highlighting features, craftsmanship, and value. Provide personalized styling and product recommendations. Handle customer queries, concerns, and after-sales support with professionalism. Meet and exceed monthly sales targets and contribute to store growth. Ensure proper handling, display, and security of jewellery pieces. Maintain product knowledge, including gold purity, designs, pricing, and current market trends. Process billing, documentation, and assist with EMI/financing options if applicable. Build long-term customer relationships through follow-ups and repeat business. Coordinate with the store manager for stock updates and merchandising. RequirementsMinimum 1–3 years of experience in jewellery or luxury retail sales (gold/jewellery experience preferred). Strong interpersonal and communication skills in English and local languages. Excellent selling and negotiation skills. Ability to deliver exceptional customer service with patience and empathy. Basic knowledge of jewellery (karat, weight, purity, hallmarking) is an advantage. Professional appearance, positive attitude, and team-player mindset. Proficiency in POS systems and basic computer skills. Key Competencies Customer-centric approach Product knowledge and enthusiasm for jewellery Confidence and persuasive selling ability Attention to detail and integrity Adaptability and willingness to learn What We OfferAttractive salary + performance-based incentives Staff discounts on jewellery purchases Training and career growth opportunities A professional, respectful, and engaging work environment