Sales Executive

JOB PURPOSE:

• Sales Executive is responsible to fulfill customer requirements, build good customer relationships, identify potential clients, generate leads, demonstrate the product features, negotiate, and close the sales

JOB RESPONSIBILITIES:

CORE JOB AREA:

Sales

JOB RESPONSIBILITIES:

Prepare sales plan based on target (Weekly, Monthly).

To wish customer, make ensure provided welcome drink.

Collect customer details as per KYC, Provide Privilege e -Card If required.

Listen to customer requirements and budget & assist customer to show all products display.

Give awareness about product based on brand, quality, price and required product.

To cross check the measurement details and requirements.

To help customer to choose right product & ensure customer is aware about the features of product.

Cross check the selected products After Sales Order.

Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.

Delivery Follow up

Handover sales order to delivery section and mention the date ,time and payment mode

Ensure the proper delivery.

Customer relation and service.

• After Service -

Maintain Relationship With Customer. To give a feedback call regarding product and installation

• Customer service

1. To provide quick response.
2. Handover to concerned dept.

3. Ensure they get proper solution

Service

1. Provide the Installation Instructions, return policies, guarantee policies, customer care number.

Ensure the closed complaints with the customer whether he / she satisfied (feedback).

Display

Display update against available stock.

Daily display checking and remove out of stock.

Remove discontinued products & broken / damaged items from display.

Ensure the neatness and cleanliness

Ensure the price tag And product description on displayed materials

Enquiry follow up

Follow up Enquiry Customers daily & weekly

Gather Product Knowledge

Participate In Training Program.

Maintain training diary, must participate all training class

Catalogues

Keep Catalogues and update properly.

Report Preparation

Enquiry of order requirements.

Short supply of products.

Customer complaints.

Daily Sales reports

Daily Sales reports

Customer Satisfaction & Service Availability

Maintain high customer satisfaction pre & post sales.

Provide 100% swift service availability to meet customer needs on incase of urgency.

Organization Core Values:

• Establish inside and outside organization core values as below;
• Relationship for Life
• Customer Service and Satisfaction
• Futuristic & Innovative
• Teamwork for excellence
• Responsible & Result Oriented
• Win-Win Cooperation

EDUCATION AND EXPERIENCE:

• Diploma or Graduation.
• Minimum 3 years experience in Sales.
• Ability to work independently or as part of a team.

SKILLS / BEHAVIORAL COMPETENCIES

Good communication in Telugu, English & Hindi.

Good Presentation Skills and interpersonal skills.

Analytical Skills.

Results orientation.

Sales Planning.

Building Collaborative relationships with customers.

Goal orientation / self-motivated.

Negotiation skills.