Sales Engineer

Job Title:

Mission: Inspiring Collaboration: Making every Interaction count

Background:

Guided by relentless innovation, STL Neox is a global AI-enabled Helpdesk and Unified Communication product. We offer cutting-edge UCaaS and CCaaS solutions prioritizing CX, including top-tier Hosted PBX, Softswitch tech, AI-driven solutions, Omni-channel engagement, and advanced Contact Centre services. Through Conversational AI, we ensure every interaction counts, empowering businesses to thrive with seamless connections.

At STL Neox, we're looking for team players who prioritize customer satisfaction, embrace challenges with a "never say NO" attitude, and thrive on entrepreneurial thinking. If you're proactive, creative, and committed to shared success, join us in shaping a dynamic and inclusive workplace.

Job Overview

As an Assistant Manager - Sales, you will play a pivotal role in driving revenue growth by expanding our partner channels, managing government sales, and overseeing enterprise sales strategies. Your responsibilities will include building strategic relationships, executing sales plans, and identifying growth opportunities across these key segments.

Responsibilities and Duties

Partner Channel Development

• Build and maintain strong relationships with channel partners to drive sales and expand market presence.
• Identify and onboard new partners and develop joint sales strategies to maximize mutual growth.
• Provide training, support, and sales enablement tools to partners to ensure success in selling Neox solutions.
• Monitor partner performance, ensuring alignment with business objectives and KPIs.

Government Sales

• Develop and execute strategies to win government contracts and expand Neoxs footprint within the public sector.
• Navigate the government procurement process, including RFPs, RFQs, and tenders, ensuring compliance and timely submissions.
• Build relationships with key government stakeholders, influencers, and decision-makers to position Neox as a preferred vendor.
• Stay up to date on government regulations and funding initiatives, identifying new sales opportunities.

Enterprise Sales

• Manage the full sales cycle for large enterprise accounts, from lead generation to contract negotiation and closure.
• Understand the specific needs of enterprise customers and tailor Neox solutions to address their business challenges.
• Develop and maintain long-term relationships with enterprise clients, ensuring high levels of satisfaction and retention.
• Collaborate closely with presales teams to deliver compelling proposals and solutions.

Other Responsibilities:

• Collaborate with pre-sales and product development teams to provide customer feedback and improve product offers.
• Conduct Partner Management for the identification and analysis of potential partner opportunities and distribution channels
• Perform any other / or additional duties as dictated by the needs of the business.
• Must be able to travel extensively.
• Independently working in a team, with a flexible approach, problem solving skills, dynamic, with entrepreneurial spirit and flexibility to travel, Network Management, Voice, Video Management, IPPBX/Active Networking products & presales activities required., Cross team engagement, Unit.

Skills & Qualifications

• Degree in Electrical/Computer/Telecom Engineering/Business/Marketing or equivalent with atleast 2-3 years selling experience in SIP, VOIP, Softswitch, IMS core, NGN core, Helpdesk Solutions, Unified Communication and IP Telephony Field is mandatory.

Experience

• 5+

  years experience with a strong background in partner channel development, government sales, and/or enterprise sales.
• Proven track record of meeting or exceeding sales targets in a B2B sales environment.
• Experience in selling IT solutions, software, or tech-based products to both enterprise and government sectors.
• Basic knowledge of Servers/Infrastructure/VM/Cloud

Key Skills

• Strong understanding of sales cycles, from lead generation through to closing deals.
• Ability to manage and grow relationships with partners, government clients, and enterprise customers.
• Experience with sales forecasting, pipeline management, and CRM tools (e.g., Salesforce).
• Strong negotiation and presentation skills.
• In-depth knowledge of government procurement processes and enterprise-level sales strategies.

Soft Skills

• Excellent communication and interpersonal skills, with the ability to influence and engage senior-level stakeholders.
• Strong problem-solving skills and the ability to adapt to changing customer needs.
• Proactive, self-motivated, and able to work independently and as part of a team.
• Strong organizational and time-management skills.