Sales Engineer

Role: Sales Engineer-1

Role Definition

Sales Engineer is one who is responsible for maintaining aggressive approach in lead generation, making sales, developing good relationship with customers, enhancing competence, payment follow up and there by achieving the set sales target

Responsibility Deliverable

1. Enquiry Management

2. Sales Data Management

3. Vendor Registration and Management

4. Sales- Overseas & Local (Greater Mumbai)

5. Coordination

6. Payment Collection

Tasks & Activities

Enquiry Management

• Maintain Enquiry sheet and SAP entry of all Enquiry received on the same day.
• Making weekly and monthly reports of enquiries and their status.

Sales Data Management

• Making quotations on timely basis and sending it to sales engineers.
• Prepare daily reports and send it to TL/BL.
• Taking approvals on required documents as and when necessary (even SEs are on tour or leave)
• Preparing of Order File, Order processing files and Repeat order files. Creation of Sales Order in SAP.
• Updating constant contact on timely basis.

Application Support:

• Support Customers on Application/how the use the products effectively.
• Making of Application based video/sheets and share with customer on regular basis.

Product Management:

• Keep updated with competitive data
• Management of demo gears

Vendor Registration & Management

• Vendor & Portal registrations as & when required.
• Maintain login details and digital signature of E-Tendering

Sales- Overseas & Local

• To achieve the Sales Target
• Collection on or before agreed terms
• Lead Generation (existing customers, cold calling etc.)
• Performing/coordinating for timely demonstration to customers
• Management & Reporting

Coordination:

• Coordinate with other teams whenever required

Payment Collection

Collection to be done on regular basis.

Measurement metrics

No. of Enquiries

No. of Quotations sent

No. of Orders received per month

Target achieved per month

Customer visits per month. (Local customers)

No. of enquiries generated

No. of Tenders submitted

Competencies required for Sales Engineer

Competencies

Attributes List

Skills

1. Communication Skills

2. Negotiation Skills

3. Interpersonal Skills

4. Marketing Skills

5. Presentation Skills

6. Coordinating Skills

7. Telephonic etiquettes

8. Meeting etiquettes

Knowledge

1. Microsoft Word, Excel, Power Point

2. SAP

3. Technical & Mechanical knowledge

4. Product knowledge

5. Industry knowledge

Self-Image

1. Confident

2. Sales expert

3. Go-getter

Traits

1. Enthusiastic

2. Persistent

3. Strong Memory

4. Sales intuition

5. Pleasant personality

6. Patience & perseverance

Motives

1. Hungry for personal growth

2. Win-win philosophy