Sales Enablement - Global Program Manager

Job Description

GLOBAL PROGRAM MANAGER The Global Program Manager is a Learning professional that, designs, develops, and ensures the execution and delivery of learning and enablement content. They work closely with our internal lines of business and strategy teams to design engaging program for both internal and external audiences. Working together with internal teams or external vendors, this role is accountable to multiple stakeholders for project definition and at the completion of the project measuring its impact to the business. PRIMARY RESPONCIBILITIES Designs and develops learning solutions internally and with external vendors that leverage tested instructional design theories, practices, and methodologies to create learning activities that are engaging, activity-based, and result-oriented. Deliver developed content as part of a train the trainer and knowledge transfer sessions. Aligns closely with an internal Line of Business, and be well versed in their applications, customers, Go-to-Market strategies, offer roadmaps, and internal and external subject-matter experts and trainers. Establishes workforce and partner transformation plans that drive changes in knowledge and competency, and successfully executes against the LOB s and organization s overall strategy. Works with key stakeholders, internal academies, and commercial leaders to define scope of learning experiences, clarify learning objectives, identify subject-matter experts, timeline, and projected outcomes. Creates solutions that satisfy the needs of a diverse set of learners (both internal and external) across a wide variety of platforms (e.g., instructor-led training, live events, produced videos, online courses, quick reference guides, job aids, performance support walkthroughs, etc.). Drives effective project management in all projects through the identification of scope, key stakeholders, RACI models, timelines, and issues/resolution logs. Develops detailed project plans to manage the customization, creation, and revision of content. Turns meeting notes into project plans with a thorough understanding of tasks, milestones, dependency, resource utilization, etc. Communicates with translation resources, and updates courses into multiple languages. Uses eLearning tools such as Articulate 360, Camtasia, Premier, and PowerPoint to customize courses, and support development teams. Collaborates with Regional Enablement Manager for last mile delivery. REQUIRED SKILLS and EXPERIENCE Bachelor s Degree, or 5+ years of industry experience. Specialization in Project/Program Management