Sales Development Representative (SDR)

About the Role:

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Were looking for a Sales Development Representative (SDR) to help accelerate our global growth by engaging trial users, reactivating leads, qualifying new prospects, and supporting outbound initiatives. This is a high-impact role focused on driving revenue by converting high-potential users who havent engaged with our Solutions Consultants (SCs), and by identifying new opportunities through outbound efforts.

Youll work closely with our SCs to ensure leads are properly qualified and supported across their journey - from first contact through handoff. Youll also help drive footfall to key events by reaching out to attendees ahead of time and scheduling meetings with our team.

This is a great opportunity for someone who enjoys customer conversations, thrives in a fast-paced environment, and wants to contribute meaningfully to a high-performing revenue team.

Key Responsibilities

• Reach out to trial users, inactive leads, and churned customers who havent responded to SC outreach and guide them toward activation or re-subscription
• Qualify and route inbound and marketing-generated leads to the appropriate SCs, especially in the SMB segment
• Drive outbound efforts by calling cold prospects to identify interest and generate qualified opportunities
• Contact attendees from pre-event lists and book meetings for SCs ahead of key events
• Follow up with prospects after initial outreach to maintain engagement and move them through the funnel
• Collaborate with SCs and Sales Ops to optimize messaging, lead workflows, and handoff processes
• Maintain accurate records of outreach, follow-ups, and lead status in our CRM
• Help evolve the SDR playbook by sharing learnings and contributing to scalable processes

About You:

• 1-3 years of experience in a B2B SaaS or tech-enabled sales/support role, with a track record of hitting outreach and conversion targets
• Clear, confident communicator with strong phone presence and writing skills
• Experience with outbound sales and cold calling - comfortable reaching out to completely new prospects
• Analytical mindset and willingness to develop a strong understanding of the product and its value to different customer segments
• Organized and detail-oriented, with strong follow-through and CRM hygiene
• Self-starter who can handle ambiguity and proactively drive progress
• Curious, empathetic, and comfortable speaking with users across different regions and profiles

Bonus if you have

• Experience in the short-term rental, hospitality tech, or travel space
• Familiarity with tools like Zoho CRM, Apollo, or cloud telephony platforms

How to apply for this position

Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don&apost find the emails in your inbox, please check your spam folder.

Tip

About PriceLabs:

PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels.

With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels.

Every day, we price over 500,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine.

In 2025, we scaled to;

• 500K+ properties syncing daily
• 60K+ customers worldwide
• 270+ globally remote team
• 36% diversity

Industry awards won:

• SaasBoomi 2021
• The Shortyz 2020
• The Shortyz 2023
• STRive Awards 2025

We continue to grow exponentially backed by a strong team to take us to the next level.

Why join PriceLabs

• Opportunity to play a key role in expanding our presence in fast-growing international markets.
• Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here)
• Work with a global team (18 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success.
• We are a freemium product, so marketing leads the charge on customer acquisition.
• We are a remote-first organization and accept work from home as the norm.

PriceLabs is an equal-opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate based on race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.