Sales Development Representative

Role Overview:

• As an

  SDR at ContextQA

  , youll be the first touchpoint for prospective customers.
• Your role is to qualify inbound leads (MQLs) and prospect outbound into target accounts, booking discovery calls with qualified buyers.
• Youll work closely with the Sales Manager to refine outreach strategies and ensure meetings are with high-value ICP accounts.

Responsibilities:

• Respond to inbound leads within SLA (1 hour during working hours).
• Research and qualify inbound MQLs against ICP (company size, industry, QA challenges).
• Run multi-channel outbound sequences (calls, emails, LinkedIn) into target accounts.
• Schedule and confirm meetings for Sales Manager/AE.
• Maintain accurate activity and pipeline data in CRM.
• Share prospect feedback with marketing/sales for messaging refinement.

Requirements:

• 2-4+ years in SDR role (B2B SaaS preferred).
• Track record of hitting meeting booking targets.
• Strong written/verbal communication skills.
• Comfort speaking with VP Engineering, QA Managers, and technical buyers.
• Organized, persistent, and comfortable with high-volume outreach.

KPIs:

• 40-50 calls/day, 30-40 emails/day.
• 15-20 meetings booked/month.
• 20-25% meeting-to-opportunity conversion.
• Fast follow-up on inbound leads (1 hour).