Sales & Customer Service Representative (Night Shifts)

As a Sales & Customer Service representative at Dsouza Infotech Private Limited, located in Goa, India, your role involves managing customer interactions, providing support, and driving sales initiatives during USA night shifts. You will be based in Panaji, Goa, and your responsibilities will include handling customer inquiries, resolving issues, and training customers on product usage. Additionally, you will play a crucial role in developing and managing sales strategies to meet company goals and provide excellent customer service. Key Responsibilities: - Manage customer interactions and provide timely support - Drive sales initiatives and manage sales strategies effectively - Handle customer inquiries, resolve issues, and provide product usage training - Develop and implement strategies to achieve company sales goals - Ensure excellent customer service delivery Qualifications Required: - Strong communication and customer service skills - Sales experience and proficiency in managing sales strategies - Experience in training and sales management - Ability to work night shifts and effectively manage time - Excellent problem-solving skills - Bachelor's degree in Business, Marketing, or a related field is preferred - Experience in the software or technology industry is a plus,