Company Description Dsouza Infotech Private Limited, based in the tourism paradise of Goa, India, is a Software Product Development-Sales & Support company. We are passionate about technology, startups, marketing, innovation, and customer service. Our team is a blend of experience, talent, hard work, and enthusiasm, helping us empower numerous in-house and client applications. At Dsouza Infotech, we focus on providing a complete user experience, assisting businesses from consultation through implementation to harness the potential of digital communication. Role Description This is a full-time, on-site role for Sales & Customer Service during USA night shifts, located in Panaji, Goa. The role involves managing daily customer interactions, providing excellent customer service, conducting sales activities, and handling client communications efficiently. Candidates will be responsible for responding to customer inquiries, providing product information, managing sales leads, and maintaining customer satisfaction. Qualifications Strong Communication and Customer Service skills Experience in Sales and Sales Management Ability to conduct effective Training sessions Excellent interpersonal and problem-solving skills Ability to work night shifts Bachelor’s degree in Business Administration, Marketing, or related field is preferred Previous experience in a similar role within the tech or software industry is beneficial Show more Show less

Company Description Dsouza Infotech Private Limited is a Software Product Development, Sales & Support company located in the tourism paradise of India, Goa. Our team is a blend of experience, talent, persistence, hard work, and enthusiasm. We have empowered numerous in-house and external client applications through our passion for technology, startups, marketing, innovation, and customer service. At Dsouza Infotech, we believe in providing a complete user experience, from consultation through implementation, to help businesses grow by harnessing the potential of digital communication. Role Description This is a full-time on-site role for a Sales Manager & Customer Service Representative located in Panaji. The Sales Manager & Customer Service Representative will be responsible for leading sales efforts, managing customer relationships, handling customer inquiries, and ensuring a high level of customer satisfaction. Daily tasks include prospecting and acquiring new clients, maintaining and growing existing accounts, delivering product presentations, and addressing customer needs and complaints effectively. Qualifications Sales and Customer Service experience Strong communication and interpersonal skills Ability to handle customer inquiries and complaints efficiently Proficiency in digital communication and customer relationship management tools Leadership and team management abilities An understanding of software products and the technology industry is a plus Bachelor's degree in Business Administration, Marketing, or related field